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"Family trip. It was wonderful "

"Nice hotel and convenient location!"

"The room was small, which is average for Japan. However, the service was excellent and many amenities were placed out for your convenience in the lobby. Pajamas were also a nice touch and were available near the elevators on each floor. Heated toilet seats and integrated bidets were great. The rooms were clean and properly stocked (towels, toilet tissue, facial tissue, hand and bath soap, and shampoo/conditioner) when we arrived."

"I stayed in this hotel few times and in this chain dozen times while I was in Japan. Very consistent experience. Clean rooms, friendly staff, SPA, that is open late on premises. "

"It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent."

"Great"

"Close distance to the train station, malls, and restaurants. Hotel staff were accommodating and I had no trouble communicating in English. Room was quite spacious even as a solo traveler and bathroom did not feel cramped in the slightest. "

"Top level staff, very clean, comfortable, and great breakfast. Will return on my next trip to Yokohama. Would highly recommend for someone looking for a reliable, comfortable place to stay."

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "