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"Highly recommended. The main shopping street is just outside hotel. Muji store and cafe below hotel. Very new and clean. Staff are polite and speak English. "

"Excellent "

"Expected this hotel to be in Kamarura , however we were very happy to be in Ofuna . Excellent value, great staff , ammenities and breakfast "

"Awesome possum!"

"We stayed for three nights and it was marvellous. It is a larger, more hotel like ryokan but still has a very tranquil atmosphere, and was great for families like ours. There are two public onsen — they switch between men and women daily — and both are spacious and serene. It was such an experience soaking in the onsen under the stars, looking out onto the mountains. The rooms are spacious and the private balcony bath which fills with hot spring water at the touch of a button is a lovely touch. The buffet breakfast and dinner were both very good for buffet offerings. The staff were friendly and went above and beyond to help."

"Nice new hotel super close to station and good breakfast."

"Excellent onsen ryokan at a very competitive price. You to select three 50 minute sessions in one of the three on-site onsens per day (one in the morning, two in then evening). The staff were friendly and accommodating. It's a bit of a hike uphill from the station but nothing someone moderately fit can't handle."

"Amazing hotel with stunning views of Lake Ashi. All-inclusive resort style, with Breakfast and dinner buffet included. Onsen with indoor and open air pools, all necessary toiletries provided, toothbrush/toothpaste, razors, q tips, combs, amazing skin care products! The Hakone Ropeway is just a 3-5 minute walk. It was a very relaxing and rejuvenating stay. Definitely recommend and would love to stay here again!"

"Was in the new building, had a private open air bath. Room was a good size. Dinner and breakfast was enjoyable. Everyone was friendly and super helpful. "