CentralWorld Shopping Complex - 9 min walk - 0.8 km
Siam Paragon Mall - 12 min walk - 1.1 km
Getting around
Ratchaprarop Station - 7 min walk
Bangkok Makkasan Station - 14 min walk
Suvarnabhumi International Airport (BKK) - 35 min drive
Restaurants
สตาร์บัคส์ - 1 min walk
McDonald's - 1 min walk
ยำแซ่บ - 1 min walk
Executive Lounge - 1 min walk
สตาร์บัคส์ - 2 min walk
About this property
Novotel Bangkok Platinum
Luxury eco-certified hotel near Pratunam Market
A short walk from Platinum Fashion Mall and CentralWorld Shopping Complex, Novotel Bangkok Platinum provides a poolside bar, a shopping centre on-site and a garden. Treat yourself to a Thai massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Thai cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free children's club and a steam room.
You'll also enjoy perks such as:
An outdoor pool and a children's pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Express check-in, supervised childcare (surcharge) and multilingual staff
Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 288 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate dining areas. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
55-inch LCD TVs with satellite channels
Separate dining areas, fridges and free infant beds
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai
Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 420 per person
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Platinum Lounge
THE SQUARE
View Rooftop Bar
Things to do
Children's pool
Free children's club
Full-service spa
Gym
Outdoor pool
Sauna
Shopping centre
Steam room
TV in common areas
Yoga classes
Family friendly
Children's pool
Free children's club
Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Separate in-room dining area
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre (2,906 square foot of space)
Meeting rooms
Outdoors
Garden
Vegetable garden
Full-service spa
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (203 centimetre wide door)
Portable shower seat
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
25 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch LCD TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
Separate dining area
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately THB 420 per person
Rollaway bed fee: THB 1600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel
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Novotel Bangkok Platinum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 518 out of 1001 reviews
10 - Excellent
518
Rating 8 - Good. 327 out of 1001 reviews
8 - Good
327
Rating 6 - Okay. 94 out of 1001 reviews
6 - Okay
94
Rating 4 - Poor. 40 out of 1001 reviews
4 - Poor
40
Rating 2 - Terrible. 22 out of 1001 reviews
2 - Terrible
22
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
This is the best location ! You can reach Platinum, Central World and Big C! All within walking distance!
Elisa
Stayed 3 nights in Jun 2025
10/10
Very nice hotel and great buffet breakfast
Thomas
Stayed 3 nights in Mar 2025
10/10
Grand and unique
YAN SHENG
Stayed 2 nights in May 2025
10/10
Great place to stay
David
Stayed 2 nights in Nov 2024
10/10
We always stay at this hotel when we visit Bangkok for the past 15 years. Mostly cause of its location and security. Right next to Paturam Platinum mall and so many other shopping. There are small stores right downstairs with food and more night time shopping. Hotel is secure as the deception is on 6th floor and there are guard at the bottom. Staff is great. Bar has free tea time and dinner shows. Absolutely love this hotel.
Fahria
Stayed 8 nights in May 2025
10/10
Great location and quiet hotel.
Brad
Stayed 1 night in Jan 2025
10/10
Excellent location. Good service.
NARESH
Stayed 2 nights in Apr 2025
10/10
Really enjoyed our stay , specially the breakfast buffet
SIRAZUM
Stayed 1 night in Jan 2025
8/10
Very convenient location and easy access to amenities
Siew Eng
Stayed 3 nights in Mar 2025
10/10
Very comfortable hotel and nice service!
BOON HOCK
Stayed 8 nights in Feb 2025
8/10
Good stay in hotel. Good location to access major malls.
Personally feel , hotel should provide daily basic toiletries items daily during our stay. Instead of requesting every day.
POH WOON
Stayed 3 nights in May 2025
10/10
Great place to stay when in Bangkok
Marybel
Stayed 2 nights in Dec 2024
8/10
Quite good property with very nice location, everything close to you, shopping malls, supermarkets, restaurants,...
Iesa
Stayed 3 nights in Feb 2025
10/10
Perfect location and excellent staff at the front desk.
JOSEPHINE
Stayed 3 nights in Sep 2024
10/10
wonderful stay, food excellent, staff friendly
betty
Stayed 2 nights in Nov 2024
10/10
Happy with the stay. Hotel is centrally located amonst the shopping belts of Bkk.
Verified traveller
Stayed 4 nights in Jan 2025
10/10
I like the convenience n safe n clean n friendly staff n room services
Candy
Stayed 3 nights in Jan 2025
10/10
Staff very helpful
kongkay
Stayed 3 nights in Feb 2025
8/10
Great location and very comfortable hotel.
Damon
Stayed 2 nights in Aug 2024
10/10
Great staff, excellent location. Would recommend this location to others. Very convenient to shopping and dining options. Will stay here again!
MD SHAHID
Stayed 2 nights in Nov 2024
10/10
Perfect Service
Lars
Stayed 1 night in Mar 2025
6/10
Infested with mosquitoes
Verified traveller
Stayed 3 nights in Mar 2025
10/10
Awesome
John
Stayed 3 nights in Feb 2025
10/10
great place
bounmy
Stayed 2 nights in Jul 2024
10/10
The hotel is centrally located with easy access to everything, which made getting around very convenient. While the hotel itself was perfect—clean, comfortable, and beautifully maintained—I do think a few areas could be improved. It would be more convenient to have basic toiletries like a shower cap and toothbrush already in the room, rather than having to call and request them. The malls nearby weren’t particularly impressive, and the area can feel a bit unsafe in the evenings if you're alone. The staff were friendly, though we didn’t have much interaction aside from check-in and at the restaurants. Overall, a very good stay and the hotel itself was faultless.