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Club Regina Cancun

3.5 star property
Indulge in authentic Mexican cuisine then unwind by one of two outdoor pools surrounded by sun loungers.

Photo gallery for Club Regina Cancun

2 outdoor pools, pool loungers
On the beach
Aerial view
Grand Suite, 2 Bedrooms, Kitchen | Living area
On the beach
With the vibrant Cancun scene at your doorstep, Club Regina Cancun offers a tranquil retreat. Enjoy a refreshing cocktail by the poolside bar or savor breakfast and dinner at Restaurant Inizio. Take advantage of free WiFi in public areas, an on-site gym for working out and laundry facilities to keep you fresh.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio, Kitchenette

Studio, Kitchenette

Studio, Kitchenette

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • Studio
  • 1 bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 84 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Jetted Tub

Studio, 1 King Bed, Jetted Tub

Studio, 1 King Bed, Jetted Tub

Highlights

Balcony
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Blender
  • Studio
  • 1 bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Kitchen

Grand Suite, 2 Bedrooms, Kitchen | Living area

Grand Suite, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Club Suite, Ocean View

Club Suite, Ocean View

Club Suite, Ocean View

Highlights

Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
2 bathrooms
  • 84 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Bedroom

In-room safe, Internet, bed sheets

Club Room, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 84 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior

In-room safe, Internet, bed sheets

Suite Superior

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Quadruple Suite Standard

In-room safe, Internet, bed sheets

Quadruple Suite Standard

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Standard

In-room safe, Internet, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Suite Classic

Private kitchen

Quadruple Suite Classic

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite With Sea View

In-room safe, Internet, bed sheets

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Standard

In-room safe, Internet, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan Km 20.5, Hotels Area, Cancun, QROO, CP 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive
  • Delfines Beach - 2 min drive
  • El Rey Ruins - 5 min drive
  • Ventura Park Cancun - 5 min drive
  • Riviera Cancun Golf Resort - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Club Regina Cancun

On beach with 2 outdoor pools, near Delfines Beach
Spend the day on Club Regina Cancun's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers room service, a flat-screen TV with cable channels and a ceiling fan. A hairdryer, a safe and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Club Regina Cancun offers 69 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a fitness centre.

Languages

English, Spanish

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (MXN 99 per day)

Restaurants on site

  • Pool Bar
  • Restaurant Inizio

Food and drink

  • Blender
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Window screens

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 69 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Resort fee: MXN 320 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MXN 99 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Cancun Club Regina
Club Regina Cancun
Raintrees Club Regina Cancun
Raintrees Club Regina Hotel Cancun
Regina Cancun
Raintrees Club Regina Cancun Hotel
Raintrees Club Regina Hotel
Raintrees Club Regina
Club Regina Cancun Resort
Club Regina
Club Regina Cancun Hotel Cancun
Club Regina Cancun Cancun
Club Regina Cancun Aparthotel
Club Regina Cancun Aparthotel Cancun
Club Regina Cancun In Cancun (Zona Hotelera)

Frequently asked questions

Does Club Regina Cancun have a pool?

Yes, this property has 2 outdoor pools.

Is Club Regina Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Club Regina Cancun?

Self-parking is available for MXN 99 per day.

What time is check-in at Club Regina Cancun?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Club Regina Cancun?

Checkout is at 11:00 AM.

Where is Club Regina Cancun located?

Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.7 mi (2.7 km) away.

Club Regina Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 424 reviews
Rating 8 - Good. 118 out of 424 reviews
Rating 6 - Okay. 58 out of 424 reviews
Rating 4 - Poor. 34 out of 424 reviews
Rating 2 - Terrible. 25 out of 424 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 10 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was fine. We’ll be back.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent the hospitality was awesome if anything was wrong this really made up for all when on vacation you deserve to feel welcomed and happy and this is exactly how we felt here
Stayed 9 nights in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
All around perfect for our family of 6! Thank you!
Stayed 5 nights in Jan 2025

10/10 Excellent

Arley

Liked: Cleanliness, property conditions & facilities
The staff here is incredibly friendly and helpful, going above and beyond time and time again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
facility is good. also room size is bigger than other hotels. very good for family.
Stayed 5 nights in Dec 2024

6/10 Okay

Brian

Friendly staff and the food is good. The “resort fee” is off putting. If it’s mandatory why add it later…unless they are trying to trick people into thinking the hotel is less expensive than it really is. Pretty sure that’s the case.
Stayed 2 nights in Dec 2024

8/10 Good

Balaji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Quiet with great facilities. Included breakfast spread was very good as well. Eligio and the lady at the egg counter take care of their breakfast guests very well. There is a bus stop very close that takes you anywhere for 12 pesos.
Stayed 5 nights in Dec 2024

10/10 Excellent

Paula D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rogerio Arns

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. We had one issue with a bed which was fixed immediately. Rooms were clean and quiet, and everything worked as it should. The only reason I’m giving for stars out of 5 is we could never seem to find the bar open.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a relaxing time
Stayed 5 nights in Oct 2024

8/10 Good

Andres, Mexico

Travelled with partner
Liked: Cleanliness, amenities
Basic, simple, old, but comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivier

Liked: Cleanliness
The property is very clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Betiana Cortes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was great, the s taff was very nice, the only issue is that the place is not veryy good sound proof as you can hear peple on the hall. But I will come back dor sure!
Stayed 3 nights in Dec 2024

8/10 Good

Ruthdarys

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Stayed 6 nights in Nov 2024

4/10 Poor

Josh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is somewhat misrepresented online. The rooms are not nearly as well-lit or well-equipped as they appear in the images provided here. The rooms are darker, the furniture and appliances (e.g. mini fridge) quite old. The restaurant quality is extremely sub-par. The coffee served at breakfast was so astringent it smelled like rubbing alochol and made us sick. Additionally, Expedia listed a Studio suite for 2 people with an ocean view, and charged extra for the ocean view. While we realize that is a request, the resort notified us at check in that they dont have any rooms at all for 2 people with an ocean view. All the ocean view rooms are larger. Expedia essentially charged extra for something the property doesn't offer. The staff are not particularly friendly either, often appearing annoyed or bothered to have to help a guest. We requested fresh towels that never came, and drink service by the beach is incredibly slow. Wait waited over 20 minutes between being acknowledged by staff and someone coming to take our order - we thought they forgot about us. This property is clearly very old and in need of renovations. Sliding doors in our room were warped and did not slide easily. The shower leaked water all over the bathroom floor, despite it being a dedicated space in the bathroom. The windows in the room did not latch properly. The rooms only have a handle lock, and no secondary chain or deadbolt. Overall, the experience was pretty bad.

2/10 Terrible

Precious

Disliked: Cleanliness, amenities, property conditions & facilities
It’s not worth the money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
Stayed 7 nights in Aug 2024

8/10 Good

iyad

Stayed 5 nights in Aug 2024

10/10 Excellent

Avimael

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very accommodating and friendly. The rooms are being clean everyday.
Stayed 5 nights in Aug 2024

10/10 Excellent

Imelda Priscilla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Áreas muy limpias y buena ubicación
Stayed 5 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
Stayed 6 nights in Jun 2024

8/10 Good

Mireya

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. Will definitely be back.
Stayed 4 nights in Jul 2024