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Grand Oasis Palm - All Inclusive

4.5 star property
Beach spa retreat, walking distance from Playa Tortugas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Outdoor pool, pool umbrellas, pool loungers
Property amenity
Beach/ocean view
View from room

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is AU$411
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Limited View NRF

Minibar, in-room safe, blackout curtains, soundproofing

Standard Limited View NRF

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Limited View

Minibar, in-room safe, blackout curtains, soundproofing

Standard Limited View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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Outdoor pool

Grand Oasis Cancun - All Inclusive

Pool
All-inclusive
Spa
Parking included
6.0 out of 10, (1451)
The price is AU$399
includes taxes & fees
25 Nov - 26 Nov
Grand Oasis Cancun - All Inclusive
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About the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 7 min walk - 0.7 km
  • Langosta Beach - 12 min walk - 1.0 km
  • Las Perlas Beach - 19 min walk - 1.6 km
  • Tortuga Beach - 2 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 4.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬9 min walk
  • ‪Carnitas Michoacán - ‬3 min walk
  • ‪Silk City - ‬11 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Sirenas Raw Bar - ‬5 min walk

About this property

Grand Oasis Palm - All Inclusive

Luxury all-inclusive property near Playa Tortugas
Langosta Beach is located near Grand Oasis Palm - All Inclusive, which provides a marina, a swim-up bar and a beach bar. This property is a great place to bask in the sun with a white sand beach, sunloungers and kayaking. Treat yourself to a facial, a body treatment or a manicure/pedicure at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • A beach club on-site, express check-in and babysitting (surcharge)
  • Multilingual staff, a billiards/pool table and massage treatment rooms
Room features
All 221 rooms boast comforts such as air conditioning, as well as thoughtful touches such as safes and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Childcare services and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Football
Children's club

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • Sanitation services: USD 4.57 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Does Grand Oasis Palm - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on 8 Dec 2024 start from AU$404.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Oasis Palm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Palm - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Oasis Palm - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Palm - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, football, aerobics classes and more.

Where is Grand Oasis Palm - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Teatro de Cancún and Playa Tortugas. Langosta Beach and Escénica Tower are also within 15 minutes.

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 297 out of 1022 reviews" "
Rating 8 - Good. 211 out of 1022 reviews" "
Rating 6 - Okay. 182 out of 1022 reviews" "
Rating 4 - Poor. 135 out of 1022 reviews" "
Rating 2 - Terrible. 197 out of 1022 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Valentin Ruiz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not recommending this hotel
Stayed 5 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Vasily

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sewer smell outside, air conditioner, was not properly working in all resort-water was leaking all over. On rainy days they are not prepared for water all over inside and outside over 12 inches of water, we saw people falling from Slicky floors, we had to take shoes off just to go to restaurant where our reservation was made because they were was gonna charge us $200 for not going. All rooms needs to be completely remodeled because faucets are leaking. Sewer doesn’t work properly. All wood furniture stinks so bad because it’s over 30 years old already. I saw a lot of dirty glasses for juices in buffet. Looks like nobody cares about it, I told waitress about it. Sand on the beach was always dirty, no one looks like cared about. It was too much piles of the seaweed needed to be taken away.
Stayed 9 nights in Oct 2024

2/10 Terrible

Vitaly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Need more cleaning everything is old
Stayed 7 nights in Oct 2024

8/10 Good

Leticia Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come and go as we please. Friendly staff!
Stayed 4 nights in Oct 2024

6/10 Okay

Trudi Petronella Anna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Need maintenance
Stayed 8 nights in Oct 2024

8/10 Good

Migdalia E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This was really good place for a family of 5. Overall we all enjoyed ourselves. The kids said the food was "mid" and I have to agree. The room was also very basic. We're not boujee so we made the best of it. The shows, and kids club were great. I highly reccomend getting a massage at the spa, booking an excursion to Chichen Itza and a Centoe, and taking the bus or scooters around to explore outside the resort. Our favorite thing was when we booked the pirate ship. Also be prepared to be approached everywhere you go, to sign up for a tour of some sort, or purchase something. This wasn't our first time in Cancun, so we already knew that. We politely declined most of it. But I will say that the people here are mostly friendly and are some of the hardest working people I've I've met. Tip them. It makes a difference in their lives. Would we go back? To Cancun, yes. At an Oasis hotel? Yes.
Stayed 7 nights in Oct 2024

4/10 Poor

Roberto

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Carmen

Stayed 1 night in Oct 2024

8/10 Good

Cecilia Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was good but old and some of the staff kind of rude but its ok .. its more good than bad !!
Stayed 3 nights in Sep 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Tatiana Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Aug 2024

8/10 Good

Carlos H.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy tranquilo, con buenas amenidades y buenos alimentos.
Stayed 6 nights in Aug 2024

6/10 Okay

patricija rafaela

Travelled with family
Liked: Cleanliness
The hotel was nothing special, rooms were outdated, TV with no internet and only spanish channels. Fixed shower no option to shower the kids, shower had had to be 20 years old, bathroom was ok otherwise, the rest of the hotel was so so, food was as well so so, they try to sell you Timeshare on the 2nd day you are there... just refuse the presentation from the start they offer you free massage or something else, just say no... 17K for a time share plus montly payment for $350 to get two vacations.. no thank you deal got sweeter and sweeter the more time you say no.. just walk out if you start over all average the whole experience definitely would not go back to this place
Stayed 6 nights in Aug 2024

2/10 Terrible

Mario

Disliked: Staff & service
Worst hotel ever. Not so all inclusive, everything has extra cost. Rooms seem like they are going to fall apart. For dining you have to make reservations through the app which are always fully booked. But they however do have reservations if you pay a fee per person. Would never stay here again!
Stayed 3 nights in Aug 2024

8/10 Good

Kacy

Travelled with family
Liked: Staff & service, amenities
Ignore most of the reviews and understand this, Its an all inclusive resort and there will always be drawbacks when everything is free!! This review is for the Grand Oasis Palm which includes much more and is far more worth it if you like fine dining. I would recommend this more for younger couples or single people. Pros: Safe Close to Airport All Inclusive 3 Restaurants FREE 1 Buffet FREE 3 Additional Locations For Daytime Food FREE Drinks & Alcohol FREE Unlimited Ice-Cream FREE Coffee Cafe Food Drinks FREE Sports Bar FREE Fully Stocked Fridge FREE Fairly Nice Pool Kid Friendly Beach Pool Arcade Great Location Water On Both Sides (Beware Of Crocs on the land side) Busy!!! Easy Checkout Cons: Loud Outside Noisy In Room, Especially from 7pm - 11pm Party Vibe Packed - Lots Of People Small Rooms (Especially with 4 people) Slow Staff Long Wait Times Not always clean but they clean all the time Must make reservations for fine dining restaurant's at least 24hrs in advance. FREE with Grand Oasis Palm Restaurants can be confusing WIFI is hard to setup but works great once you figure it out. My kids liked it but we went to 2 resorts and the entire family liked the Vadanta more, it was AMAZING!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel
Stayed 4 nights in Jul 2024

8/10 Good

Yaregal

Reception at Grand Oasis Palm was terrible. But reception at the sens was excellent 👍
Stayed 6 nights in Aug 2024

2/10 Terrible

Isai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing I liked about this resort. Personal and staff were rude, food such as fruits were not fresh and fried food looked and tasted nasty. My family and I were not able to reserve any restaurants to eat in the evening because everything was booked 48 hours prior, so we never had a chance to try them. When I ask about this to the reception they told me nothing could be done. Lines for the buffet around 10pm were extremely long and we waited for over an hour. This was the WORST resort I had stay in my lifetime of traveling. I would NOT RECOMMEND this resort to anyone. Please stay away from booking here is you wish to enjoy your stay in Cancun
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly
Stayed 5 nights in Aug 2024

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

2/10 Terrible

J Guadalupe

Stayed 3 nights in Jul 2024

10/10 Excellent

Yevgeniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ,we loved it. Stayed there longer. Good customer service and nice rooms. Food and drinks were amazing 👏
Stayed 2 nights in Aug 2024

6/10 Okay

Javier Alexander Villalobos

Stayed 7 nights in Jul 2024