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Park Royal Beach Cancun

3.5 star property
On private beach with 2 outdoor pools, near La Isla Shopping Mall
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Park Royal Beach Cancun

Kayaking
Family Suite with Terrace | View from room
2 outdoor pools, pool umbrellas, pool loungers
Rooftop terrace
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • On private beach
  • Breakfast included
  • Pool
  • Housekeeping
The price is AU$635
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, desk, laptop workspace, blackout curtains

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Sofa bed
Blackout curtains
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Free bottled water
Minibar
Cable channels
Daily housekeeping
  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
2 bedrooms
Sofa bed
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

Highlights

Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Free bottled water
Minibar
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Map
Cancun, QROO

What's nearby

  • La Isla Shopping Mall - 3 min walk
  • Cancun Interactive Aquarium - 6 min walk
  • Marlin Beach - 15 min walk
  • Cancun Convention Center - 5 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

All-inclusive hotel near La Isla Shopping Mall
A free breakfast buffet, 2 poolside bars and a swim-up bar are just a few of the amenities provided at Park Royal Beach Cancun. With a private beach, beach massages and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Concierge services, a porter/bellboy and wedding services
  • Multilingual staff, ATM/banking services and a TV in reception
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 155 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Highchairs, daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transport to off-site activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Park Royal Beach Cancun have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Park Royal Beach Cancun?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Park Royal Beach Cancun on 21 Feb 2025 start from AU$624.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Royal Beach Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Royal Beach Cancun?

Self-parking is free at this property.

What time is check-in at Park Royal Beach Cancun?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Park Royal Beach Cancun?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Park Royal Beach Cancun?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include football, volleyball, dance classes and more.

Where is Park Royal Beach Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Isla Dorada and La Isla Shopping Mall. El Sol de Cancun and Cinemex La Isla Cancun are also within 5 minutes.

Park Royal Beach Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 1005 reviews" "
Rating 8 - Good. 275 out of 1005 reviews" "
Rating 6 - Okay. 174 out of 1005 reviews" "
Rating 4 - Poor. 119 out of 1005 reviews" "
Rating 2 - Terrible. 104 out of 1005 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location
Stayed 3 nights in Jan 2025

10/10 Excellent

Catalina Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind
Stayed 1 night in Jan 2025

4/10 Poor

Adeel

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was broken down and had multiple areas with water damage. Broken appliances and inattentive maintenance. Not worth the money.
Stayed 5 nights in Dec 2024

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Staff & service, amenities
The service was not above and beyond like other places that we have stayed. The wait time to check-in was rather long and they were not super helpful when trying to ask questions. The pools we ok, but chilly for even the nicer weather. The beach and beach service was BY FAR the best place to be...minus the yelling lifeguards.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Saurav

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 6 nights in Dec 2024

2/10 Terrible

An

Disliked: Cleanliness, property conditions & facilities
Location was convenient, but hotel is old and rundown was not given a room until 5 PM. Arrive at the hotel at 1 PM water flow in shower was dripping for the whole stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Gaurav N

Travelled with family and small children
Liked: Cleanliness
For an all inclusive resort the options for food and activities were not good. Food options and quality was poor and activities were also limited.
Stayed 3 nights in Jan 2025

10/10 Excellent

Harrold Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food options, drinks and locations. Staff are pleasant and helpful. However they asked me for a 90 minutes introduction to their travel membership program, which took 2 and half hours past lunch time. And have difficulty accepting “no” for an answer. Beware of some tourist trap in the area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it so much this place! The best one, that’s was my first time I went in Cancun! Me and wife was so happy about this place . Thank you
Stayed 7 nights in Apr 2024

2/10 Terrible

Jaspal Singh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service we never go back this place very very bad place Bad experience just based of money
Stayed 6 nights in Jan 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The check-in process was very long! The property was nice, though on the small side. Lots of wind during our 4 day stay so the red flags were out and we couldn't use any of the water amenities. Without those, there was not much else to do. The "shows" were a little disappointing too. Food was mediocre, usually just warm, but we did enjoy the food at the El Pescador restaurant. All of the wait staff were very friendly, though the bartenders were all on the crabby side! The beach was beautiful and plenty of seating by the pools and beach.
Stayed 5 nights in Jan 2025

8/10 Good

Daisy

Travelled with family
It is an old property. Food is not good. It is across a nice mall.
Stayed 8 nights in Dec 2024

6/10 Okay

MARIA GIRLIE LU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

KARIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well maintained with friendly, helpful staff! The location is perfect, and the beach is beautiful! The food is sub-par and there are NOT enough beach chairs at the beach.
Stayed 7 nights in Dec 2024

4/10 Poor

Dominique Erica

Disliked: Staff & service, amenities, property conditions & facilities
It all started with an unfriendly check-in and delayed access to our room keys. Service was not good throughout our stay. Reservations in restaurants are very hard to get. You need to be on app at 9am and within minutes they are sold out. Food at buffet is not good, so access to restaurants is the only hope in getting decent food. The bartenders and servers are very good and kind. They tried hard to make the experience more positive. People reserve chairs around the pool early by putting towels on them and then there isn't any left for anybody else. Management needs to rethink their customer experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

xin

Liked: Cleanliness, staff & service, property conditions & facilities
Big room
Stayed 6 nights in Dec 2024

6/10 Okay

Alex

Travelled with family
Stayed 11 nights in Dec 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service
Purchased a Deluxe Nature View room and received a non Deluxe room with a view of the room top of the first floor. During check-in it wasn't a very pleasant onboarding experience. They just tell you to download the app and everything you need is in the app. Unfortunately when you connect to their free internet it will take you 45 minutes to download it. The app allows you to request maintenance to room and guest services. We had to enter tickets for all types of issues in our room and it says they will be there within a certain time frame but no one shows up, no one calls and the issue isn't fixed.. At one point I had to go down to the front desk 4 times to ask someone to fix our restroom. They would clean the room and only leave 2 towels in a room knowing there are 4 people staying there. I have had better food at many potlucks than the food offerings at the buffet. Was pretty much the same exact thing for each breakfast, lunch and dinner. Reservations to the restaurants were also needed to be made on the app which for 2 of our nights were turned off and you couldn't make reservations. The times if you didn't jump on at 9am and make reservations you may not get one for the next evening. Pool service drinks were like any other all inclusive hotel but food at the pool was below average. Deep fried hot dogs, burgers, cheese quesadillas or nachos is all you could get at the pool. The main family pool only had pool ladders to get in or out.
Stayed 5 nights in Dec 2024

8/10 Good

mihir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort can use alsome upgrades, room was good, food was average. Was expecting better quality of food. 3 restaurants on the property but you cannot get reservations. You have to wait 2-3 hours in the morning in front lobby to see the hostess to get a reservation if you lucky. And frankly the restaurant food is also not that great so don't waster your time in the morning to get a reservation. Staff is excellent and goes above and beyond to make up for mediocre food quality and dates facility.
Stayed 5 nights in Dec 2024

6/10 Okay

Cristina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The positives: The beach is beautiful and the staff is doing their best to serve an overfilled old hotel. The negatives: long lines at check in, missing towels in the rooms, housekeeping line not answering requests, mediocre food quality and variety. Reservations at the hotel restaurants were almost impossible to obtain due to a faulty app. Our room had an old bathtub that was repainted several times and showed moldy areas. Shower curtain was also moldy. No hot water for showering in the evening due to the busy time. Again, the staff did their best to accommodate our needs but they were severely understaffed.
Stayed 7 nights in Dec 2024

4/10 Poor

Esmeralda

Travelled with family
Disliked: Staff & service
The beach was beautiful
Stayed 7 nights in Dec 2024

6/10 Okay

Nishanth, Richmond

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice private beach, but people occupy the beach chairs early in the morning by placing toys and towel. They will be gone for hours for lunch and other activities without allowing other guests to use beach chairs. Managment is not proactive to impose fair rules for all the guests to enjoy beach. Food quality is average. Service is average. Phones and shower do not work properly.
Stayed 4 nights in Dec 2024

4/10 Poor

Neelofar

Travelled with family
Disliked: Amenities, property conditions & facilities
They made us line up to book our New Year’s Eve Dinner which was one choice any way for 4:19 min From 9:30 am to 12:30 noon
Stayed 7 nights in Dec 2024

4/10 Poor

Ning, Syosset

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
One of the worse experiences. Too many things to complain but I think the main issue is management and training
Stayed 3 nights in Dec 2024