Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Superior Two Bedroom Presidential Suite - Ocean View | View from room
Lobby
Superior Two Bedroom Presidential Suite - Ocean View
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
The price is AU$1,024
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Junior Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds
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About the area

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive - 1.3 km
  • Delfines Beach - 2 min drive - 2.0 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • Aquaworld - 5 min drive - 5.7 km
  • Ventura Park Cancun - 6 min drive - 6.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near Delfines Beach
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sunloungers. Treat yourself to a facial, hydrotherapy or a body treatment at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sunloungers and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Luggage storage, a lift and a gift shop
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 247 rooms boast comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
  • Bathrooms with Jetted bath and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on 23 Dec 2024 start from AU$1,024.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self-parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Checkout is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto para vacacionar! Adultos solamente, comida, estancia, atención, playa… increíble!! Volveremos sin duda!
Stayed 4 nights in Dec 2024

6/10 Okay

Ray

Liked: Cleanliness
Was expecting more for the price was paid… very limited dinning options, poor food quality…
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer Vargas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

sandeep reddy

Liked: Cleanliness, staff & service, amenities
Food is good not many activities around
Stayed 5 nights in Dec 2024

8/10 Good

brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very quiet property. Well maintained and very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Safron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like hpw they didnt offer us a shuttle service. Had to use a taxi there and back
Stayed 6 nights in Nov 2024

6/10 Okay

Mistie

Liked: Cleanliness, staff & service, property conditions & facilities
Average resort. Not a lot to do, only one nightlife bar. Two small pools which became shaded after 3pm. Had to make reservations at restaurants for dinner and 3 of 5 nights nothing available. 4 restaurants total. The spa was great and Monica was an amazing masseuse.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Dixon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the honeymoon suite, and we turn the Jacuzzi on. Well because of the heat and not having a fan the entire room was wet because of the condensation. So recommendation: have a dehumidifier or install a ventilation system above the Jacuzzi. Other than that it was an amazing experience. Will definitely come back but will book a room with the Jacuzzi outside.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Makayla Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t love the sales pitch they try to give you about becoming a member
Stayed 8 nights in Oct 2024

10/10 Excellent

Brandy Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled alone was totally comfortable as a woman by herself
Stayed 3 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Second time to the property. Amazing time.
Stayed 3 nights in Aug 2024

6/10 Okay

ERIC

Stayed 4 nights in Sep 2024

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Karissa

Travelled with partner
Liked: Cleanliness
Okay resort, it's clean, and the rooms are nice. The salon wasn't great needs to be updated, horrible broken chairs, pedicure was not worth the price. Not much seating around the pools, if you are not early you won't get one. Food was good, not great but better than some similar priced resorts. Only one bar (other than pool) sports bar atmosphere. More party than relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and will definitely caome back.
Stayed 1 night in Oct 2024

10/10 Excellent

JOHNNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night show/after party..A My wife comment lady bathroom at looby...smelling bad Pls more variety for the buffet..it could be better At night appts with the restaurant...A
Stayed 5 nights in Oct 2024

6/10 Okay

MARC

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place,Great service the Best, There is only one thing I didnt like There is no beach I mean you cant enjoy the beach so many rocks so dangerous for that reason I wont come back to this Great Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Travelled with family
Like this hotel I recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024