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"Even though I only stayed the one night I could not fault the service or any of the staff from the reception to the waiting staff and the evening bar person Excellent I will definitely be going back Thank you Ron From Cheshire "

"Great hotel and great service and food."

"The hotel is perfectly located, staff friendly, room spacious and clean. "

"We had a wonderful New Year’s Eve stay! Our first time at the hotel, was a lovely area in the Cotswolds to stay in. The restaurant was sadly shut for a private event however we used Marstons next door which was great. We did hear of fireworks which we asked reception and they said we were unable to watch which was disappointing. Cookies on welcome was a lovely surprise and the room was very stylish and clean. The only points I would say is the tea/coffee facilities in the room could do with modernising & the £5 car park charge was a shock to us when we’re checking out as we was not advised at check in. Breakfast was really fresh and varied selection. Overall a great stay and would come back again :)"

"Great location and super breakfast, staff friendly and helpful."

"A beautiful hotel in a great location. Christmas decorations were lovely too - class! The parking options were very good. The breakfast was fantastic and the staff were helpful and welcoming. This is our favourite place to stay in Cheltenham. We will be back!"

"Great hotel, stayed numerous times"

"The room was big, the bed was very comfortable and the view from the window, stunning. Staff always polite and respectful. Always helpful in giving advice on trips, walks and activities. We loved every moment. Thank you."

"Ben at Reception was outstanding and made us feel so welcome . he helped us to our room as the corridors etc were a little convoluted. Coffee and tea facilities were great .The Ferro rocher chocs were a special delight ! "