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"Great one night stay. Very clean and full of character."

"Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around"

"Hotel is of excellent quality and charm. The bar is great, very intimate and overall location is excellent "

"lovely boutique style hotel with spacious rooms and city centre location"

"Great hotel. Friendly staff. Late breakfasts until 11. Check out at midday. "

"Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect. "

"This was our 4th return trip to LOTM and as usual, it was a pleasure. Staff are always attentive, without being overbearing, rooms were spotless and comfortable, making it feel like an ‘home from home’ and the Atrium tasting menu was outstanding, as always. We will be back for stay number 5 to experience the summer tasting menu, in the near future! "

"A wonderful find right in the centre of the town. Clean, comfortable and very clean. We were met on arrival and the room was already ready at 1130am. Perfect t for our needs. We didn’t eat in but should we have there was great menus and a cosy bar/lounge area with a fire roaring"

"This hotel is in a quiet location with plenty of free parking. The staff are very pleasant and the rooms are clean with comfortable beds. The building looks a bit tired but this hardly matters and it’s very good value overall."