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"The Takinoyu Hotel was superb! It was larger than I thought and very luxurious feeling. We booked one of their more traditional rooms which was very spaceous and the view of the garden was lovely. We didn't have time to visit their baths but they looked very nice. The staff were great also, very friendly and helpful! Overall excellent hotel, would definitely stay here again! "

"A wonderful experience in a quiet area with exteremeky easy access to shopping, food and the train station. Highly recommend!"

"Food was amazing, amenities were great"

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"It was very convenient and clean hotel. Even amenity was excellent! I would like to come back soon!,"

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"

"Grand but somewhat dated. Room was larger than I expected. Bed comfortable. Bathroom acceptable and functional, though furnishings quite old. Friendly and helpful staff."

"We really liked the staff - they were superb. When we checked in they served sweets and tea to us in our room. A coffee maker in the room would have been good."

"Ok"

"Even with our limited Japanese skills, the staff understood and communicated with us with great ease. Everyone was extremely nice, polite and pleasant. The breakfast and dinner menus were copious, delicious and made with local ingredients. Even a simple tomato could shine with the incredible skills of the chef. Zao onsen has a reputation as a winter resort but we've thoroughly enjoyed hiking the mountain in summer to come back to warm smiles, relaxing sulfuric waters (really helped my skin) and...

"Room got the job done. Was small but big enough to sleep. Great staff and service. "

"Good size room by Japanese standards. Onsen and breakfast is nice. "

"Service was very good, but breakfast was a bit stingy for Japanese standards"

"Excellent service "