Highgate Independent in Downstate New York from AU$276

"Good"

"The location is great and the staff very friendly."

"The property is in excellent condition. The attention and service of the staff are excellent and wonderful."

"The hotel is really cool and in an excellent location. The staff was friendly and helpful and the room was always cleaned really well. The hotel bar is awesome with a really great vibe and the lobby was also a nice place to hang out with the family. The only problem is there were no garbage cans in the lobby so we had to leave our trash on the table. We had a handicap room so it was a nice size and I have to say the water pressure in the hotel is fantastic. The bed was pretty comfortable more on the hard side, but they did not have a good range of pillows so I went to target and bought a three dollar soft pillow which I used for the three nights I was there. other than that it was a fabulous stay"

"This was a great stay. However, the hotel room was pretty small. "

"I like everything about it!"

"The room was AMAZING! We were on the 16th floor with fantastic views of the Chrysler building in a business executive sweet offering a formal living space, mini fridge, microwave, walk-in closet, spacious bathroom with walk-in shower, and large bedroom. Definitely recommend! The staff was also extra accommodating and super friendly from check-in to check out."

"The hotel's facade and lobby are simply old school gorgeous! Clearly a lot of history here. Our check-in was swift, and the man who checked us in was thoughtful and kind. Unfortunately, the heater in our initial room was broken, and it took some time to get a manager then maintenance in there. It could not be repaired with us in the room, but the maintenance guy said the front desk would call us shortly with the new room number. After an hour wait in a room that was actually colder than next to the front doors in the lobby (I never took off my coat, hat, or scarf), I called the front desk. I had to come down. Agh. Miscommunication there someplace, and we were FREEZING. But we got a very nice alternate room on the same floor, and we were very happy with that (heater AND a better view AND more room!) Central to Manhattan, across the street from Starby's and Liberty Bagel, attentive staff, and excellent restaurants right on the premises! Will stay here again when in Manhattan."

"None"