Family Hotels & Resorts in Erwin from AU$110

"I don't know if I can say Ive had that type of service at a hotel in a long time. Star is genuinely pleasant and genuinely wants to ensure guests have a pleasant relaxing stress free stay. I only spent a tiny amount of time with Michelle but she was super helpful too. I dont really expect much from hospitality these days as customer service has declined drastically. If Star and Michelle could travel the country to train others how to provide a pleasant experience for guests it would be beneficial and give people reasons to seek out your brand. Thank you"

"I booked this room through Expedia on a whim, and I am so glad I did. There was ample parking all around the hotel. The lobby is grand and well-appointed. The attached restaurant can deliver room service; both the dinner and breakfast were moderately priced. I have back problems and still found the bed comfortable. We had a campus view (we didn't even know there is a college across the street!) with huge windows from which you could see mountains in the distance. Now, we did have a problem with these windows from roof construction that happened during that day, but we were moved to a comparable room without the giant windows and offered a discount that both the hotel and Expedia worked quickly for me to recieve. An overall wonderful experience. Highly recommend."

"Overall it was a great stay. The staff and accommodations were very nice. I’d stay here again, "

"Comfortable bed with soft and firm pillows to choose. Convenient to anything you may need, shopping, grocery , pharmacy, restaurants etc. Internet service all around Johnson City was a bit sketchy hit or miss. "