Top Hotels Near Étang de la Gruère in Saignelegier from AU$189

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Very friendly welcome and good service at checking in and out "

"Nice people, but very basic "

"I stayed here for 2 nights in 4 days, same room both times so cannot comment on different room types. From the moment you walk through the entrance the welcome is very warm. Check-in quick and very friendly, glass of bubbly if that floats your boat. The hotel has the feel of a grand country house with generously sized rooms, a separate closet/ room for clothing etc and a good-sized bathroom. Bed very comfortable, pillows soft but a bit slim but there are spares in the room so all good. Checkout just as quick with the offer of a bottle of water for the journey. I didn't eat in the hotel so unable to comment on the restaurant. Overall, lovely hotel which is very well located by the lake, with a very friendly set of staff. Highly recommended."

"Die Lage des Hotels liegt genau zwischen Bahnhof und Altstadt, je 10 min zu Fuss. Ausgezeichnet. Das Hotel verfügt über eigene gedeckte Parkflächen für Autos. Ab dem 5. Stock tolle Sicht über Berge und See."

"The beds are very low. Hard to get in and out of bed. "

"At the heart of the old town. The hotel would provide you with the city pass (free) with access to all museums and local transpositions (buses and trains) in the same surroundings. Do not miss to go to La Chaucer-de-Fonda for the international Time museum. A must see. Highly recommend the place. "

"Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though. "

"Reception staff are friendly and helpful. Great location. "