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DoubleTree by Hilton London Heathrow Airport

4.0 star property
Hounslow hotel in Cranford with 24-hour fitness centre and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
Bar (on property)
Bar (on property)
Lobby sitting area
King Deluxe Room, 1 King Bed | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 2 Single Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Guest Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Guest Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Bathrobes
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Room , 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Room , 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Queen Deluxe, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Deluxe, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Room , 1 King bed

In-room safe, soundproofing, iron/ironing board, free WiFi

King Room , 1 King bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Bathrobes
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
Property amenity

MOXY London Heathrow Airport

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1318)
The price is AU$151
includes taxes & fees
22 Jan - 23 Jan 2025
MOXY London Heathrow Airport
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About the area

Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE

What's nearby

  • Stockley Park - 5 min drive
  • Royal Botanic Gardens, Kew - 11 min drive
  • Twickenham Stadium - 11 min drive
  • Hampton Court Palace - 17 min drive
  • Wembley Stadium - 19 min drive

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Hayes & Harlington Station - 5 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Hilton Garden Inn London Heathrow Airport - ‬4 min drive
  • ‪The Queens Head - ‬10 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪KFC - ‬8 min walk
  • ‪Green Man - ‬3 min drive

About this property

DoubleTree by Hilton London Heathrow Airport

Upscale hotel located in Cranford
Take advantage of dry cleaning/laundry services, a bar and a 24-hour gym at DoubleTree by Hilton London Heathrow Airport. The on-site restaurant, Brasserie, features international cuisine. Free in-room WiFi and a business centre are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, tour/ticket information and a 24-hour front desk
  • Luggage storage, a vending machine and 7 meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 200 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Daily housekeeping and phones

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,240 square feet of conference space
  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self-parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

Frequently asked questions

Is DoubleTree by Hilton London Heathrow Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton London Heathrow Airport?

Self-parking is available for GBP 15.00 per night.

What time is check-in at DoubleTree by Hilton London Heathrow Airport?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton London Heathrow Airport?

Checkout is at noon.

Does DoubleTree by Hilton London Heathrow Airport provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:00 AM-11:00 PM at scheduled times. A fee of GBP 6.80 per person applies.

Where is DoubleTree by Hilton London Heathrow Airport located?

Located in Cranford, this hotel is within 6 miles (10 km) of Twickenham Stadium, Syon Park and Royal Botanic Gardens, Kew. Kempton Racecourse and Brunel University are also within 6 miles (10 km). Hounslow West Underground Station is 25 minutes by foot.

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 146 out of 1003 reviews" "
Rating 4 - Poor. 70 out of 1003 reviews" "
Rating 2 - Terrible. 63 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Janet

Stayed 1 night in Dec 2024

8/10 Good

Sharif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to LHR. Space is always problem in London. Staff tries their best.

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 1 night in Oct 2024

2/10 Terrible

Karlos

Stayed 3 nights in Nov 2024

8/10 Good

John

As it happens we did not stay at the Double Tree property but were moved to the Terminal 5 Hilton. We have not real complaints except for the fact that the food was very expensive (although it was good too). Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Mamuna, Fairfield

Stayed 2 nights in Oct 2024

8/10 Good

Shakira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surroundings not so good
Stayed 1 night in Aug 2024

8/10 Good

Tunji

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Great stay - very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Renea

Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel moved me to an alternative hotel near T5 and informed me via a message through Expedia. Not as convenient having arrived at T2 and cost me quite a lot extra for a taxi when travelling with a small child. Too much faff to get to T5 and then the hotel on the hotel hoppa buses. The hotel I ended up staying in was perfectly adequate.
Stayed 1 night in Nov 2024

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2024

8/10 Good

Navin

Stayed 1 night in Jul 2024

4/10 Poor

Caroline

Travelled with family
Disliked: Staff & service
We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.
Stayed 1 night in Oct 2024

6/10 Okay

Christian

Stayed 2 nights in Oct 2024

8/10 Good

Krista

Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities
Everything was perfect. The property, the hospitality and the food were delicious!!!
Stayed 2 nights in Oct 2024

6/10 Okay

Siobhan

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend staying here. The hotel is very outdated and the staff were all very rude. The meals were below average in the restaurant but we didn’t feel safe walking in the area to find another option. We walked to the tescos across the street and came across some very suspicious people which made us feel very uncomfortable. I couldn’t wait to leave.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toby, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rajeswari, cardiff

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel friendly staff and the breakfast was good. Close to the bus, but we preferred to Uber to the train station (about 10 minutes) to save time. Close to the airport. The gym is small but very nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Denis, Kitimat

Travelled with partner
Liked: Cleanliness, amenities
Bathroom sink was cracked badly and needs replacing.
Stayed 1 night in Oct 2024

6/10 Okay

Jennie

Travelled with family
A bit overpriced for the accommodations
Stayed 2 nights in Sep 2024

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and bar tenders
Stayed 2 nights in Sep 2024

2/10 Terrible

Varun

Disliked: Staff & service, amenities, property conditions & facilities
The bathroom door handed was not working properly, the television frame was tilted(photo attached), the staff was unprofessional (our checkout is at 12noon but at 1030 housekeeping started knocking and saying you have a checkout at 12noon, what time are we leaving) I have time till 12 then what’s the rush! I swear doubletree is struck out of my stay list forever. I have taken Marriott membership and I am now their gold elite member. If you need evidence, will share if required
Stayed 5 nights in Sep 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
London (LHR-Heathrow)