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Hampton by Hilton London City

4.0 star property
Eco-certified London hotel in Shoreditch with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton by Hilton London City

Front of property
Free daily on-the-go breakfast
Restaurant
Room, 1 Queen Bed, Accessible
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The price is AU$247
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

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The price is AU$241
includes taxes & fees
3 Jan - 4 Jan 2025
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About the area

Map
12-20 Osborn Street, London, England, E1 6TE

What's nearby

  • Tower Bridge - 18 min walk - 1.6 km
  • Tower of London - 19 min walk - 1.7 km
  • London Bridge - 5 min drive - 2.5 km
  • London Eye - 9 min drive - 4.8 km
  • Big Ben - 10 min drive - 5.3 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London (LCY-London City) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

Upscale eco-certified hotel refurbished in 2023 and located near Tower Bridge
Located close to Tower of London and London Bridge, Hampton by Hilton London City provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • A lift, a 24-hour front desk and a vending machine
  • A front desk safe, multilingual staff and smoke-free property
  • Luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 129 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch TVs with digital channels
  • Fridges, free tea bags/instant coffee and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Frequently asked questions

Is Hampton by Hilton London City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hampton by Hilton London City?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hampton by Hilton London City on 15 Dec 2024 start from AU$247.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hampton by Hilton London City?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hampton by Hilton London City?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Hampton by Hilton London City located?

Located in Shoreditch, this eco-certified hotel is within 1 mi (2 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 mi (5 km). Aldgate East Station is only a 3-minute walk and Aldgate Station is 6 minutes.

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 1006 reviews" "
Rating 8 - Good. 395 out of 1006 reviews" "
Rating 6 - Okay. 59 out of 1006 reviews" "
Rating 4 - Poor. 20 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Karolina

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Asvini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff members all very friendly and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, and made such an effort for our son’s birthday. The hotel was incredibly clean and the room was spacious. Close to the tube stations. Breakfast was very busy (half term), but good choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Zowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Arulselvan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for the Transportation
Stayed 3 nights in Oct 2024

8/10 Good

Anna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work event. The day I booked- actually two hours later- my location changed 45 min Away and the hotel refused to let me have a refund or change hotels or even to another property of Theirs. Expedia and the hotel Both claimed it was up to the other. The smoke alarm went off during the middle of the night. And the air and heat was tricky- kept waking up to no air and a boiling room. Or freezing when I tried to get warm. We had a few incidents where the elevator got stuck, and a really creepy guy stared at me all the way up the elevator and came to my floor. And the hotel had a strange setup- when trying to get back from the gym I got lost because it’s in a different wing from some rooms. But the staff was super super friendly and accommodating and helpful. The place was very clean other than the sofa thing and headboard which were dusty. The area has a lot of food options, but it was 30 min taxi or Uber from most things in the city I tried to get to and thus an extra expense.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ! Staff so professional and helpful. Other than having to wait for my room for 25 minutes after check in … the entire experience was perfect!
Stayed 6 nights in Oct 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 7 nights in Aug 2024

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was highly average. Surrounding area was quite run down.
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff was very nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time
Stayed 1 night in Oct 2024

8/10 Good

MOISES, Poinciana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

Donna

Stayed 2 nights in Sep 2024

10/10 Excellent

Vijaya

Travelled with family
Hotel is new and clean. Breakfast is good mix. Nice hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

DeVaughn

Liked: Cleanliness
Very kind people
Stayed 5 nights in Sep 2024

6/10 Okay

Simon

To far from London center
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a sight seeing trip to London. Close to Underground and close to several wonderful restaurants. Breakfast was great, facilities were new. Great stay and I cannot wait to return.
Stayed 7 nights in Sep 2024

10/10 Excellent

SUSHEEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Manager Rakesh is a fantastic person. He took care of everything right from check-in till check-out. He made sure that every hotel guest is happy. I am very happy to see this level of hospitality. Great job by every staff member. I’ll book my stay again for my future London trips.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and the breakfast had a great variety!
Stayed 1 night in Sep 2024

8/10 Good

Hon, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean , quit , safe and staff is nice , service is good .
Stayed 5 nights in Aug 2024

8/10 Good

Emma, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating, letting us check in early and check out late. The breakfast was good and the hotel was clean. Everyone was friendly and helpful.
Stayed 10 nights in Aug 2024

10/10 Excellent

SUSHEEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying in this property. Rakesh is a fantastic property manager. Rohan and Dhaval are doing great job. Overall all staff members were very attentive and caring. I’ll stay in this property for all of my London visits.
Stayed 1 night in Sep 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
12-20 Osborn Street, City Hotel Apartments/12, London, England