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"The hotel was great and also had an onsite onsen which was our first, however it was clean and the water was great. There are multiple pools that provide a small range in temperature, including one outside. Bedrooms were clean and those on the Mount Fuji side did not disappoint. "

"Quite simply one of, if not the best hotel I have stayed at. Getting there was the only challenging part for me because I took the wrong bus. The hotel does offer a shuttle bus that in retrospect I should have taken advantage of. The staff was incredible and went above and beyond to answer any questions and make my stay comfortable. The views from the lobby and my room were breathtaking. The room and bathroom were very spacious. I wish I stayed longer, but I only stayed one night and did not have enough time to take advantage of all the many hotel amenities. The onsen was fun and the breakfast buffet was incredible. Overall, it was an incredible experience highlighted by the hardworking and welcoming staff."

"Convenient for the theme park, but food wise, everything about a 20-30 mins walk away. That said, hotel itself is comfortable and the onsen was pretty good! "

"Checkin was efficient & well explained. Provided with a code to access room. No key. Pleasantly surprised on entering the room with great view of Mt Fuji from the window. Room very comfortable with 2 beds, a separate sitting area Japanese style, kettle with amenities available from reception. Staff were very good & very attentive to requirements. Access to a rooftop area to admire Mt Fuji. We were lucky with clear days. Breakfast was included with my room - either Japanese cuisine , which was very tasty or international - egg & ham sandwich. Coffee, tea , juices are available. Ate at the restaurant which had a limited menu of 2 items. The ramen was very tasty. Hotel is approx half hour walk from kawaguchiko station. Also a short walk to the lake. Restaurants in the locality requiring a walk from the hotel. Bicycles are also available for hire to explore the area. I enjoyed my stay at Haostay & thank the staff for welcoming nature. Would recommend Haostay. "

"Absolutely Amazing "

"Everything was amazing, staff very friendly, and food incredible. "

"Smooth check in process, friendly staff, delicious food, great hot spring experience, and stunning lake views. Every wonderful thing you can imagine for a short holiday you can get it here. "

"Everything is perfect"

"I would give this 6 stars! The theme of the ryokan took us back to retro Japanese era. We enjoyed the indoor and outdoor baths to the fullest. We will definitely plan to come back"