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"Nice and the staffs are amazing."

"This hotel may be rated as a Four star but the staff were five star. They were very helpful in arranging tours and the restaurants they suggested were great. The hotel is new, clean and comfortable. It is located in the old quarter of Hanoi where the traffic was crazy - more scooters than I have ever seen in my life and where people work and eat on the sidewalks during the day. If you want to be part of the action, this is a great location. Jimmi and his staff made our visit to Hanoi a great experience. "

"Fantastic stay. Right in the heart of the old quarter. You could walk all around. Great breakfast also and a really comfortable room. The staff is absolutely amazing. Highly recommended."

"The staff were very friendly and helpful. The rooms were clean and spacious. The breakfast was very nice and had a really good range of good. The location was handy for the old town and markets. Would recommend to anyone wanting to stay in Hanoi."

"The hotel and its staff go out of their way to make your stay exceptional in this very beautiful city. Within no time you are greeted by your name. Breakfast was my favorite part of I had to pick shortly followed by the location and ease to get everywhere. Example of client service We had a booking at the opera where the tickets were supposed to be silvered at the lobby, unfortunately this didn’t work out as planned, the reception took it upon them and contacted the opera and managed that we got our tickets on time. "

"Beautiful property. Friendly and patient staff members. Great experience."

"Had a lovely stay here, highly recommend and would go back"

"Great location, friendly and helpful staff. We stayed with family - 2 adults and 2 kids. Family room was ideal."

"The place was pretty and so clean. Plus the staff were top notch. "