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"The reception staff is very professional and helpful."

"Old hotel less facilities "

"This was a great hotel for an overnight in Nikko. Private bathroom in our room with stocked bathroom amenities, large comfy bed for two with a little table and chairs plus a delish breakfast buffet. After a day of sightseeing we enjoyed the Baths. "

"This is a wonderful property situated along the banks of the Otani River in Nikko. It’s a short ride from either of the two train stations in Nikko, and right across the road from the major cultural attractions of the city. I selected one of their premium rooms that included a private rotenburo tub that is on the “balcony” that overlooks the flowing river. It was well worth the investment! The room was hugely spacious, well appointed and clean. The staff was welcoming and extremely gracious from start to finish. The meals (breakfast and dinner are inclusive with the “half board” booking) were outstanding, using seasonal ingredients and renown locally produced items. They are prepared and presented in the classic Japanese style. The location is incredibly convenient. I was able to walk over to the attractions, spend as much time there without rushing, and come back to the room to rest and refresh. The main road of the city is also an easy walk, and is lined with many quaint shops and restaurants. The property is friendly for non-Japanese speakers, and who would like to respectfully experience a the charm and tradition of staying at a Japanese “inn”."

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "

"This is modernized facility that offers so many services and events on site. I enjoyed dining services on specific hours, and structures of this facility were astonishingly beautiful. My only issue was that the Japanese-western style room that i booked had mediocre view from window that kinda ruined the value of money. "

"This hotel is very close to the train station. Amazing breakfast. We would stay here again. "

"Excellent stay, very clean and comfortable."

"Excellent servuce"