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Allegro Playacar - All Inclusive

3.5 star property
Family-friendly property on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Superior Room | Exterior
Ecotours
Free minibar, in-room safe, iron/ironing board, bed sheets
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
The price is AU$397
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 14 min walk - 1.2 km
  • Playacar Golf Club - 1 min drive - 0.7 km
  • Quinta Avenida - 4 min drive - 2.1 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.2 km
  • Playa del Carmen Main Beach - 8 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪Occidental Allegro - ‬1 min walk
  • ‪Pool Bar - ‬8 min walk
  • ‪Don Rafael - ‬5 min walk
  • ‪Miyagi - ‬8 min walk

About this property

Allegro Playacar - All Inclusive

All-inclusive eco-certified property near Quinta Avenida
Near Playacar Golf Club, Allegro Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, scuba diving and beach volleyball. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities, such as snorkelling, basketball and ecotours. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Free self-parking
  • An outdoor tennis court, express check-out and express check-in
  • Smoke-free property, tour/ticket information and concierge services
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 286 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks such as safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Allegro Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Allegro Playacar - All Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Allegro Playacar - All Inclusive on 10 Dec 2024 start from AU$394.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Allegro Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Allegro Playacar - All Inclusive?

Self-parking is free at this property.

What time is check-in at Allegro Playacar - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Allegro Playacar - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Allegro Playacar - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include snorkelling, kayaking, sailing and more.

Where is Allegro Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Quinta Avenida. Playa del Carmen Main Beach is 1.4 mi (2.3 km) away.

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 161 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 3 nights in Sep 2024

6/10 Okay

Phoebe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

victor

Liked: Cleanliness, property conditions & facilities
Buen resort , playa bien , piscina bien , buena habitación con pequeños desfectos ; buen staff ; buena comida pero puede ser mejor gracias
Stayed 3 nights in Oct 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Dated operations. You have to stand in line every morning to book dinner at the restaurants. The food was nothing spectacular.
Stayed 8 nights in Oct 2024

10/10 Excellent

LYDIA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always come back to Allegro when we travel to Playa del Carmen. The staff is always friendly especially Bernardo Bernal and Ricardo in breakfast room. They were very helpful and attentive. The rooms were updated from last time. We love the beach since it’s so close. A recommendation the night shows need to be updated, have more variety.
Stayed 2 nights in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, property conditions & facilities
Only issue with staff not responding to calls
Stayed 1 night in Jul 2024

8/10 Good

Crystal, Sweet Home

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 7 nights in Sep 2024

6/10 Okay

JUAN D, Crowley

Travelled with family
Liked: Cleanliness, staff & service
N/a
Stayed 3 nights in Sep 2024

4/10 Poor

Francisco

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Jessi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terrible! Stayed in this resort for 7 nights with my pregnant wife. First issue, the fan in our room was broken from the very first night, so I called maintenance and asked if they can come fix it. They never fixed it. Then our AC broke and leaked a huge puddle of water all onto the floor of our room. Also, our room was FULL of ants all over our things! So we had to keep all our hygiene supplies, clothes, etc. closed and locked away in our luggage. The food was mediocre, little to no activities, low maintenance of the pool, I can go on for a while with issues. For an all inclusive it was an absolute nightmare. For the price you pay here, you can pay the same elsewhere with WAY BETTER quality in every aspect. This resort needs a revamp to compete with the other resorts surrounding it. I personally, will never stay here again. I never leave ratings and I l absolutely hate leaving reviews like this, but this just goes to show how bad of an experience we had. Hope this place improves in the near future for the travelers yet to visit.
Stayed 7 nights in Aug 2024

4/10 Poor

Kalisha

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nice, but small. The attached mirror was filthy and not all the outlets worked. The walls are so thin and they were renovating the room next to ours so there was no way to sleep in or relax in the room during the day.
Stayed 3 nights in Jul 2024

6/10 Okay

Virginia

Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Not for young children
Extremely noise! Our room was beside the dally nightmare noise shows. These shoes run until very late night (first night it run until 2am) and it is LOUD! Whomever said this is a family friendly hotel was lying. If you have small children, avoid this place.
Stayed 3 nights in Jul 2024

6/10 Okay

Lorena

Disliked: Staff & service
It took a very long time to check in. The front desk didn’t find our reservation
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Great small property. Thank you Mr. Rodriguez for your assistance.
Stayed 7 nights in Jun 2024

4/10 Poor

Joaquin

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Checked us into a room with no AC that smelled musty like a wet rag and found several silver fish in the bed. Linens and pillow cases had stains. 1st night stay was miserable, hardly got any sleep. We asked for a room change and they told us to wait until the next day. Next day we had to check out before 12 and couldn’t check back in until 3pm. They had us waiting until almost 4 pm to check us into another room only to find we only had 1 bed for 3 pple not two beds, as promised. They stated it was because housekeeping had to approve of the room set up which was lies because once we walked into the room we were missing a bed, bath mat and 1 towel. Everyday we were there, we had to ask for an extra towel because they would only leave us 2 and not 3, so I had to share a towel with one of my room mates every time I showered. Staff lies and gives a different story every time you ask them for something and I wasn’t asking for much, just working AC and 1 towel per guest. Service in the buffet not so great, they would refuse to serve me coffee even when they had a coffee pot in their hands. I had to go to servers station to get my own coffee. I recommend not staying here but if you choose this place, get a first floor room. 2nd floor rooms have palapa ceilings with holes in them which may be why they are hot, musty and filled with bugs. Beach and pool were nice. Bar staff were good as well. You’re not allowed to get poolside food if you’re wet FYI, makes no sense but there you are.
Stayed 5 nights in Jun 2024

6/10 Okay

Katina

Travelled with family
Disliked: Property conditions & facilities
We had to change rooms after the first night we were there. Our air conditioner didn’t work and plumbing in the restroom was bad. The room we received on our second day was better however, the beds were hard and not comfortable. The food options were decent.
Stayed 5 nights in Jun 2024

6/10 Okay

Kathy Lee

Travelled with group
Liked: Staff & service
Room was small No hot water for a day Seaweed on the beach Ran out of beach towels by 4pm No entertainment
Stayed 5 nights in May 2024

8/10 Good

Irma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. The lunch buffet was kind of limited but everything was good. The Italian and Mexican restaurants were great. Thanks Sarai for the Marquesitas! The drinks were OK. The house wine was great. The pool and beach were wonderful. But most of all the staff was excellent! There was a little crowd that made our stay really special... Thanks Roberto for the warm welcome and special care. Thanks Jorge (he prepared something special for me because I am allergic to Pineapple). Oscar from entertainment and the waiting staff: Rigoberto Lopez, Victor, Aldair, Daniel, 2 of the Ricardos and the Chef that brought us waya! Lol! Thank you all!
Stayed 3 nights in May 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty average. Our room never cooled down to a comfortable temperature so it was hard to sleep. I stayed at a 5 star resort the next night and the difference in food was huge. The food here was really average.
Stayed 1 night in May 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing!!! Only draw back would be air conditioner may or may not work and hot water issues but we went to this resort with this in mind. Over all everything was really good.
Stayed 13 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it Will be back
Stayed 13 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

General hotel information

Reasons to Book
Nice Bathroom & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5