See all properties

Melia Cozumel All Inclusive

3.5 star property
Beachfront, with full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Melia Cozumel All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, desk, iron/ironing board
Outdoor wedding area
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AU$358
includes taxes & fees
1 Oct - 2 Oct
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (Premium 2+1)

View from room

Junior Suite (Premium 2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium 2+2)

View from room

Junior Suite (Premium 2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Grand Premium (2+1)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Family Junior Suite

View from room

The Level Family Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • 86 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Ocean View

Melia Ocean View

Melia Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Royal Suite

The Level Royal Suite | View from room

The Level Royal Suite

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Plasma TV
Renovated in 2015
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

View from room

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Garden View

Minibar, in-room safe, desk, iron/ironing board

Melia Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

View from room

Junior Suite (Premium)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+2)

View from room

The Level Family Junior Suite (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Level Family Junior Suite (2+3)

View from room

The Level Family Junior Suite (2+3)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+2)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for The Level Family Junior Suite (2+4)

View from room

The Level Family Junior Suite (2+4)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
Minibar
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for The Level Grand Premium

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium

Highlights

Balcony
Air conditioning
Free cots/infant beds
Plasma TV
Pillow-top bed
Deep-soaking bath
Bathrobes
Hairdryer
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (2+1)

View from room

Premium Suite, 1 Bedroom, Oceanfront (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Melia Room Sea View (2+1)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Grand Premium (2+2)

Minibar, in-room safe, desk, iron/ironing board

The Level Grand Premium (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+1)

View from room

Melia Room Garden View (2+1)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Sea View (2+2)

Minibar, in-room safe, desk, iron/ironing board

Melia Room Sea View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Melia Room Garden View (2+2)

View from room

Melia Room Garden View (2+2)

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Suite Junior With Garden View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Premium With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Premium With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Suite With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Junior With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed and 2 Double Beds

View all photos for Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Standard With Garden View

Minibar, in-room safe, desk, iron/ironing board

Single Room Standard With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Single Room Superior With Ocean View

Minibar, in-room safe, desk, iron/ironing board

Single Room Superior With Ocean View

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Similar properties

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Fiesta Americana Cozumel All Inclusive
Pool
All-inclusive
Spa
Pet-friendly
8.4 out of 10, Very good, (1005)
The price is AU$408
includes taxes & fees
1 Oct - 2 Oct
Fiesta Americana Cozumel All Inclusive

About the area

Map
Carretera Costera Norte KM 5.8, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 7 min drive
  • Punta Langosta Pier - 7 min drive
  • San Miguel Church - 8 min drive
  • Stingray Beach - 9 min drive
  • Isla de Pasion - 10 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬15 min walk
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Marimex - ‬9 min drive
  • ‪Cocotiki - ‬2 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Melia Cozumel All Inclusive

All-inclusive family-friendly property near Punta Langosta Pier
Located close to San Miguel Church and Museo de la Isla de Cozumel, Melia Cozumel All Inclusive provides a swim-up bar, a poolside bar and a terrace. This property is a great place to bask in the sun with a white sand beach, sunloungers and snorkelling. Treat yourself to a hot stone massage, a body wrap or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the 24-hour gym, as well as activities, such as basketball, windsurfing and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • An outdoor tennis court, ATM/banking services and games
  • Smoke-free property, tour/ticket information and a billiards/pool table
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 140 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 42-inch plasma TVs with satellite channels
  • Free infant beds, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Miniature golf
Paintball
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Embarcadero Beach Bar
  • El Isleño Swim Up Bar
  • Fish House
  • Mole
  • Mole Snack BAr

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Melia All Inclusive Golf & Resort
Melia Cozumel All Inclusive Golf & Beach Resort
Melia Cozumel Golf Beach
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Meliá Vacation Club Cozumel All Inclusive
Meliá Vacation Club All Inclusive
Meliá Vacation Club Cozumel
Meliá Golf All Inclusive
Meliá Cozumel Golf
Melia Cozumel All Inclusive Golf & Beach Hotel
Resort Melia Cozumel
Melia Cozumel All Inclusive Golf Beach Resort
Meliá Cozumel Golf All Inclusive All-inclusive property
Meliá Golf All Inclusive All-inclusive property
Melia Cozumel
Meliá Cozumel Golf All Inclusive
Melia Cozumel Golf All Inclusive
Melia Cozumel All Inclusive Cozumel
Melia Cozumel All Inclusive All-inclusive property
Melia Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Melia Cozumel All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Cozumel All Inclusive?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Melia Cozumel All Inclusive on 1 Oct 2024 start from AU$355.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Cozumel All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Cozumel All Inclusive?

Self-parking is free at this property.

What time is check-in at Melia Cozumel All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Melia Cozumel All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Melia Cozumel All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, mini golf and more.

Where is Melia Cozumel All Inclusive located?

Nestled on the beach, this Zona Hotelera Norte property is within 6 mi (10 km) of Isla de Pasion, Museo de la Isla de Cozumel and Punta Langosta Pier. San Miguel Church and Stingray Beach are also within 6 mi (10 km).

Melia Cozumel All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1009 reviews" "
Rating 8 - Good. 307 out of 1009 reviews" "
Rating 6 - Okay. 115 out of 1009 reviews" "
Rating 4 - Poor. 54 out of 1009 reviews" "
Rating 2 - Terrible. 27 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of 10 people, including kids, teenagers, and adults and everyone had an amazing time! We loved everything about Melia. The food was good (fish house was amazing), great entertainment, beautiful beach, and the service was top-notch. We were all sad to leave. Thanks for the amazing time Melia!
Stayed 6 nights in Sep 2024

10/10 Excellent

James David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a beautiful beach. Was great get away for for a few days. Scuba diving was nice.
Stayed 3 nights in Sep 2024

4/10 Poor

Jason Aaron

Stayed 7 nights in Aug 2024

10/10 Excellent

Gregory Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and relaxing staff helped with all excursion and last minute planning. Pictures of resort are reality no surprise miss haps or unexpected conditions.
Stayed 4 nights in Sep 2024

8/10 Good

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Not a lot of dining options but the food was very good. They had 2 levels of stay. The premium gave you nicer rooms and premium alcohol. And a few other perks. We didn’t have premium but still very much enjoyed our stay. Alcohol is fairly watered down but you get that with every all inclusive. The staff was fabulous.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

David Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Beautiful weather. Friendly staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Leslie Anne, Choctaw

Travelled with partner
Liked: Property conditions & facilities
Loved our stay at Meliá. Stayed in the Level class and loved the Bali beds and beach service. Food was above average. Soft walk in sand beach, water not as turquoise blue, but still clear. We will return.
Stayed 7 nights in Aug 2024

10/10 Excellent

ANDREA, KELLER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un hotel hermoso y una atención maravillosa ..super feliz, volveremos
Stayed 2 nights in Aug 2024

8/10 Good

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around fish restaurant was dirty. Otherwise it was clean. We couldn’t get some drinks and chicken wings because we wore green bracelets, second category tourist :)
Stayed 15 nights in Aug 2024

6/10 Okay

Maia

Travelled with partner
Liked: Cleanliness, staff & service
A lot of the amenities were closed on various days for renovating. The only restaurants included with the all inclusive are the buffet and the snack bar but the snack bar was closed for most of the time we were there… and the buffet food was okay. The other restaurants you had to pay extra for. Which it was much better to just leave the resort and go to a local place for better food and service. They wanted us to upgrade again past what we had already paid for the “level” service which included a better view and the cabanas to rest on the beach pretty much. I don’t think it’s worth it to do that. The tours you can take are great and you can rent a car for a good price and explore yourself. That was the best part. Also at the bars make sure to ask for double shots because they are pretty light handed. Most of the staff was very friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little insulated but inside the property you have everything you need to have a good vacation. Their attention, the beach and the restaurants are very good in this property You can stay there and you don’t need to go out for anything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Would return here again
Stayed 5 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has it all. Wonderful Views, Nice Rooms, and awesome staff. We thoroughly enjoyed our stay in Aug '24 and will definitely return again. Food quality, quantity and choices are just fantastic and the waitstaff are incredibly attentive and helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

Norma Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia en el hotel por cuarta vez fue como siempre relajante e inolvidable, me gusta mucho el ambiente familiar que se vive ahí. la propiedad del hotel esta siempre tranquila y super limpia, la excelente atención y amabilidad de todos los miembros del personal en general nos hacen regresar. La comida no era mala pero creo que si deberían mejorar un poco sus menús.
Stayed 6 nights in Aug 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were all pretty awesome with a few notable people who went above and beyond. Christian was one our waiters and and was very attentive and informative, he even went so far as set up a tequila and mezcal tasting for us. Best waiter I've had anywhere in a very long time. Santiago was our liason and had all of personal needs taken care of and was always reachable via phone. The facilities were all perfectly nice. Nothing mi d blowing, but everything at the very least met my expectations. Also as a side, do not listen to anyone who complains about the ac leaking. There are signs up in the room that state if doors are left open to long the ac will drip because of the high humidity. The food was all pretty good. I did not get a single food item i was unhappy with. The 2 restaurants are fantastic. Fish house has great seafood, and molé has exceptional mexican cuisine. The drinks were stock standard resort fair. Nothing fancy, but it's as much as you want, so can't really complain. The beach here is awesome, but to get clear water you have to walk down the beach to next hotel which has a concrete pier built to keep seaweed out. Not a big deal though as all you have to do is walk 2 minutes down the beach to get there. Tldr: great all inclusive, would recommend going in the off season of june-aug as it's not super busy and you aren't fighting any crowds.
Stayed 4 nights in Jul 2024

8/10 Good

Marinna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lorelie, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, always felt safe. Easy to get a taxi to go to town. Staff very helpful and spike english for me!
Stayed 7 nights in Jul 2024

8/10 Good

Monica Hernandez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great get away, great staff and great food! Would visit again!
Stayed 3 nights in Jul 2024

2/10 Terrible

Sharema

Stayed 4 nights in Jul 2024

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the property a lot. I had a very humid room that was 23 Celsius and had water dripping from the ceiling. They looked at it three times. Other guests say they had no problems. The offered a two night voucher for our experience. Which was very nice. This is my second stay and I will be back. I liked the food and cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

ALICIA

Liked: Cleanliness, amenities, property conditions & facilities
The water at the beach on the property is mainly brown but a little further to the left in front of another hotel it is clear green and lovely. The food was just ok. The room was not ready at 3pm for check-in but at 4. Compared to other All inclusive hotels in the world, the staff does not offer you & bring you drinks by the pool or beach unless you are a priority member, you have to get them yourself by the pool bar. They only offer wings to priority members. That should be standard for everyone. They seem to only clean the room if you put a sign on the door to ask them to but they don’t tell you that upon checking in. The property overall is nice, although fairly small. Staff is pleasant & helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sjors

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful
Stayed 11 nights in Jul 2024