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"The ryokan was beautiful. The onsen was truly special with breathtaking views into the mountains and waterfall for the open air bath. The water really was different - made my hair silky smooth. The kaiseki dinner was also an experience I would definitely recommend trying! Beautiful presentation. "

"The luggage storage service is very convenient for guests traveling."

"I found this hotel because of the complimentary airport shuttle and not only was the shuttle incredibly punctual, but the hotel was incredible! So modern, clean and the staff was friendly and attentive. Highly recommend staying here for HND proximity and overall amenities. "

"The hotel was located in a convenient walkable area. The staff and service provided was outstanding. "

"Excellent modern hotel with a comfortable room and reasonable rates. The staff is very friendly and helpful making the stay perfect. I would definitely recommend this hotel and plan on returning in the future. Overall- outstanding experience!"

"Such a convenient location. Just steps from the station, shops and restaurants. Spacious rooms and bathrooms. This is our go-to hotel for Yokohama. Some rooms need to be updated."

"Perfect location in the heart of Yokohama. Beautiful, clean hotel. Great location, only a short subway ride from Tokyo. Definitely a great alternative from staying in Tokyo."

"I was very surprised that hotel room is such big almost 40sqm. The hotel room facilities and walls are very new and clean. Parking is located in Level 3 by using elevator. The staffs are very nice. My mobile phone charger is USB C type for iPhone, the hotel and staff provide me the power converter and USB charger. I am really appreciate for staff’s patience' service "

"Great staff who spoke English very well. They were very helpful making sure that our taxi driver knew where we wanted to go! Close to train station 5-7 minute walk. Would return in the future. Breakfast was extra (yen) but it was worth the money - lots of food and 3 choices (English, Chinese or Japanese style). Laundry available at decent price. "