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"I liked it because everything is very clean, looks good, it doesn't smell bad, the beds are comfortable, the customer service is very friendly, and the location is great, everything is very close. The prices are affordable. Totally recommend it!"

"Front desk has a lot of patience and are really nice during the stay when u need anything! Day bartenders make great espresso martini’s! Taxi to airport at a flat fee was convenient."

"Great location! Rooms are newly renovated and nice."

"good staying"

"Great room, lobby and view! Only issue was a 9am cleaning lady opening our door while we slept when we were checking out at 11am. No idea why they would think we want our room cleaned two hours before we check out "

"staff was very helpful and friendly "

"The staff is wonderful. Everyone is very attentive to customer needs. The room was just spacious enough. The beds were comfortable. I love a hotel that provides bottles of water in the room at no additional cost. I have only two minor complaints. First, there was only one bar of soap provided. We need two - one for the shower and one for the sink. There were no other soap or body wash options either. Second, (and this is a pet peeve of mine), when reservations are made in advance and you know how many are staying in the room, please be sure there are enough towels and wash cloths for each. Two of the three nights I had to call the front desk and ask for towels and soap. I appreciate the staff’s promptness. "

"Thanks beautiful place "

"Staff was very attentive to details. Parking too expensive at Fairmont Chicago Millennium so we had to find other overnight options nearby."