See all properties

Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with outdoor pool

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Suite Ground Floor Jungle view | Garden view
Suite Ground floor Ocean view | Balcony view
Interior detail
Suite First Floor Ocean Front | Beach/ocean view
On Tulum Beach's sun-kissed shores, Hotel Ma'xanab offers a tranquil retreat with a beach bar and a soothing spa. Treat yourself to breakfast, bask in the garden or by the pool with loungers and umbrellas. Multilingual staff are always on hand to ensure your stay is nothing short of unforgettable.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
The current price is AU$1,279
includes taxes & fees
12 Feb - 13 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Memory foam bed
Ceiling fan
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View

Suite First Floor Garden View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Memory foam bed
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view

Suite Ground floor Garden view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Memory foam bed
Ceiling fan
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory-foam beds, free minibar, in-room safe

Suite First floor Jungle view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front

Suite First Floor Ocean Front

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view

Suite Ground floor Ocean view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View

Suite First Floor Ocean View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Be Tulum Beach & Spa Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 405 reviews
The price is AU$1,215
includes taxes & fees
11 Mar - 12 Mar
Be Tulum Beach & Spa Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 15 min walk
  • Las Palmas Public Beach - 12 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

Upscale hotel near Tulum Beach
Consider a stay at Hotel Ma'xanab and take advantage of free cooked-to-order breakfast, a beach bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a massage, a body treatment or a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, beach towels and multilingual staff
  • A front desk safe, outdoor furniture and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and furnished balconies, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Ma'xanab?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on 12 Feb 2025 start from AU$1,279.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ma'xanab pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ma'xanab?

Self-parking is free at this property.

What time is check-in at Hotel Ma'xanab?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ma'xanab?

Checkout is at noon.

Where is Hotel Ma'xanab located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Jaguar Park are also within 2 miles (3 km).

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 295 out of 317 reviews
Rating 8 - Good. 13 out of 317 reviews
Rating 6 - Okay. 3 out of 317 reviews
Rating 4 - Poor. 3 out of 317 reviews
Rating 2 - Terrible. 3 out of 317 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
Stayed 7 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ardavan, West Vancouver

Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Ma'xanab in December 2024! The next time we visit Tulum, we would not even think of staying anywhere else... seriously! We stayed for 8 nights, and every morning enjoyed a fresh breakfast that was included in our stay at the hotel. We spent many days on the beach, where we got beach-side food and drink service. The ceviche on their menu was the best we have ever tasted. All of the staff members were incredibly friendly, and helpful in coordinating our different activities during our stay. Our room was beautiful, and so comfortable. The beds were beyond comfortable, and every night we slept so peacefully! If you are looking for a quiet, relaxing, and comfortable place to stay, Hotel Ma'xanab is THE place. We were very sad to leave this beach-side paradise.
Stayed 8 nights in Dec 2024

10/10 Excellent

FABIANE, Orlando

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

MIchael, Fort Collins

Stayed 7 nights in Oct 2024

10/10 Excellent

russell

Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the Mx'axanab were fantastic and made our stay in mid November 2024 (10 days) very enjoyable. The hotel is in a great location, is modern in design but with a nod to Mayan culture, and feel like a high end experience. The food and drinks were good quality and reasonable priced when compared to the very high prices on the main restaurant strip. Sunbeds were always available, the beach was immaculate and it was always enjoyable walking on the beach in either direction. The hotel was very quiet at night which was appreciated due to the party atmosphere 10 minutes walk away. The team at the hotel really made the whole trip special, from the front desk team, to the beach and restaurant teams - calling out a few superstars - Mario, Milo, Luis, Luis and Hermelindo. Thanks all for a great stay. Brad & Sukhi
Stayed 11 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
Stayed 7 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ma`xanab is a beautiful botique hotel. Incredible architecture, true to Tulum. Very romantic and private. Wonderful location. Excellent food. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kindy

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

alexandra elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Look no further - we will definitely be back. Everything was perfect from the staff, impeccable service, the rooms, beachfront, food, drinks, location, etc. Anything we needed the staff ensured we had or could get for us. The room came with amazing amenities and included extra things like a Bluetooth speaker, beach ag, etc. Breakfast was included and was phenomenal too! The location is also perfect a short drive everywhere - 6 min to all the upscale restaurants, 6 min to the other side of town and 15 min from downtown Tulum and nearby Cenotes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aurora, Saint Louis

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Tulum Beach Hotel - Stay Here!!!
Fantastic property with high quality staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
Stayed 4 nights in Oct 2024

10/10 Excellent

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanstastic
The staff was super friendly and service minded.Great holiday experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The staff were very sweet, you just message them on what’s app and they respond quick. They helped us with a lot of recommendations for restaurants, renting atvs, cenote’s and more. The food was excellent, the rooms were always stocked with clean towels and cleaned when asked. We booked the jungle room but could still see the ocean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Super hotel - best staff you can get!
Stayed 3 nights in Oct 2024

10/10 Excellent

shekofe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from start to finish. Would return to the location
Stayed 4 nights in Oct 2024

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good service, and clean. Best stay in Tulum!
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0