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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Suite Ground Floor Jungle view | Garden view
Interior detail
Suite First Floor Ocean Front | Beach/ocean view
Suite Ground floor Ocean view | Balcony view
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Housekeeping
The price is AU$1,320
includes taxes & fees
18 Jan - 19 Jan

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Memory foam bed
Premium bedding
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View

Suite First Floor Garden View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Memory foam bed
Premium bedding
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view

Suite Ground floor Garden view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Memory foam bed
Premium bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory-foam beds, free minibar, in-room safe

Suite First floor Jungle view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front

Suite First Floor Ocean Front

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view

Suite Ground floor Ocean view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View

Suite First Floor Ocean View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Memory foam bed
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
View from room

Hotel Shibari Tulum - Restaurant & Cenote Club

Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (170)
The price is AU$819
includes taxes & fees
15 Jan - 16 Jan
Hotel Shibari Tulum - Restaurant & Cenote Club
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About the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 15 min walk - 1.3 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Tulum Mayan Ruins - 13 min drive - 8.9 km
  • Playa Paraiso - 14 min drive - 5.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

Upscale hotel near Tulum Beach
Consider a stay at Hotel Ma'xanab and take advantage of free cooked-to-order breakfast, a beach bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a sports massage, a body treatment or a facial at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, beach umbrellas and a front desk safe
  • Smoke-free property, multilingual staff and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and furnished balconies, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Ma'xanab?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on 18 Jan 2025 start from AU$1,320.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ma'xanab pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ma'xanab?

Self-parking is free at this property.

What time is check-in at Hotel Ma'xanab?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ma'xanab?

Checkout is at noon.

Where is Hotel Ma'xanab located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Tulum National Park are also within 2 miles (3 km).

Reviews

9.8

Exceptional

Rating 10 - Excellent. 290 out of 313 reviews" "
Rating 8 - Good. 14 out of 313 reviews" "
Rating 6 - Okay. 3 out of 313 reviews" "
Rating 4 - Poor. 3 out of 313 reviews" "
Rating 2 - Terrible. 3 out of 313 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! What mostly stood out was the concierge type customer service. A bit pricey but they def treat you well. The beachfront aspect of the property is top notch. Would stay there again! Thank you!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ardavan, West Vancouver

Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Ma'xanab in December 2024! The next time we visit Tulum, we would not even think of staying anywhere else... seriously! We stayed for 8 nights, and every morning enjoyed a fresh breakfast that was included in our stay at the hotel. We spent many days on the beach, where we got beach-side food and drink service. The ceviche on their menu was the best we have ever tasted. All of the staff members were incredibly friendly, and helpful in coordinating our different activities during our stay. Our room was beautiful, and so comfortable. The beds were beyond comfortable, and every night we slept so peacefully! If you are looking for a quiet, relaxing, and comfortable place to stay, Hotel Ma'xanab is THE place. We were very sad to leave this beach-side paradise.
Stayed 8 nights in Dec 2024

10/10 Excellent

FABIANE, Orlando

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

MIchael, Fort Collins

Stayed 7 nights in Oct 2024

10/10 Excellent

russell

Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the Mx'axanab were fantastic and made our stay in mid November 2024 (10 days) very enjoyable. The hotel is in a great location, is modern in design but with a nod to Mayan culture, and feel like a high end experience. The food and drinks were good quality and reasonable priced when compared to the very high prices on the main restaurant strip. Sunbeds were always available, the beach was immaculate and it was always enjoyable walking on the beach in either direction. The hotel was very quiet at night which was appreciated due to the party atmosphere 10 minutes walk away. The team at the hotel really made the whole trip special, from the front desk team, to the beach and restaurant teams - calling out a few superstars - Mario, Milo, Luis, Luis and Hermelindo. Thanks all for a great stay. Brad & Sukhi
Stayed 11 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
Stayed 7 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ma`xanab is a beautiful botique hotel. Incredible architecture, true to Tulum. Very romantic and private. Wonderful location. Excellent food. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kindy

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

alexandra elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Look no further - we will definitely be back. Everything was perfect from the staff, impeccable service, the rooms, beachfront, food, drinks, location, etc. Anything we needed the staff ensured we had or could get for us. The room came with amazing amenities and included extra things like a Bluetooth speaker, beach ag, etc. Breakfast was included and was phenomenal too! The location is also perfect a short drive everywhere - 6 min to all the upscale restaurants, 6 min to the other side of town and 15 min from downtown Tulum and nearby Cenotes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aurora, Saint Louis

Stayed 4 nights in Oct 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The staff were very sweet, you just message them on what’s app and they respond quick. They helped us with a lot of recommendations for restaurants, renting atvs, cenote’s and more. The food was excellent, the rooms were always stocked with clean towels and cleaned when asked. We booked the jungle room but could still see the ocean.
Stayed 4 nights in Oct 2024

10/10 Excellent

shekofe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from start to finish. Would return to the location
Stayed 4 nights in Oct 2024

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good service, and clean. Best stay in Tulum!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff at the hotel we’re both amazing. The food at the restaurant was very good. We will be back for sure.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service, the premises, the beds and the food were sensational! We felt like family! This will definitely be a destination we will return time and time again! A
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

MISS DARIA V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Danny L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great! staff was super friendly and always willing to help you out. hotel was very quite and relaxing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sania, West Hartford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Lucy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0