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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with an outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Suite Ground floor Ocean view | Balcony view
Suite First Floor Ocean Front | Beach/ocean view
Interior detail
Suite First Floor Ocean View
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Spa
  • Room service
The price is AU$744
includes taxes & fees
11 Dec - 12 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Memory foam bed
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View

Suite First Floor Garden View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Memory foam bed
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view

Suite Ground floor Garden view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Premium bedding
Memory foam bed
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

Premium bedding, memory-foam beds, free minibar, in-room safe

Suite First floor Jungle view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front

Suite First Floor Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view

Suite Ground floor Ocean view

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View

Suite First Floor Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (164)
The price is AU$505
includes taxes & fees
11 Dec - 12 Dec
Hotel Shibari Tulum - Restaurant & Cenote Club
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About the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 15 min walk - 1.3 km
  • SFER IK - 2 min drive - 2.1 km
  • Tulum Mayan Ruins - 13 min drive - 8.9 km
  • Playa Paraiso - 14 min drive - 5.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

Upscale hotel near Tulum Beach
Consider a stay at Hotel Ma'xanab and take advantage of free cooked-to-order breakfast, a beach bar and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a body treatment, a sports massage or a body scrub at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, beach towels and a front desk safe
  • Outdoor furniture, beach umbrellas and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and furnished balconies, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

Does Hotel Ma'xanab have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Ma'xanab?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on 11 Dec 2024 start from AU$744.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ma'xanab pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ma'xanab?

Self-parking is free at this property.

What time is check-in at Hotel Ma'xanab?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ma'xanab?

Checkout is at noon.

Where is Hotel Ma'xanab located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Tulum National Park are also within 2 miles (3 km).

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 285 out of 307 reviews" "
Rating 8 - Good. 13 out of 307 reviews" "
Rating 6 - Okay. 3 out of 307 reviews" "
Rating 4 - Poor. 3 out of 307 reviews" "
Rating 2 - Terrible. 3 out of 307 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

MIchael, Fort Collins

Stayed 7 nights in Oct 2024

10/10 Excellent

russell

Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the Mx'axanab were fantastic and made our stay in mid November 2024 (10 days) very enjoyable. The hotel is in a great location, is modern in design but with a nod to Mayan culture, and feel like a high end experience. The food and drinks were good quality and reasonable priced when compared to the very high prices on the main restaurant strip. Sunbeds were always available, the beach was immaculate and it was always enjoyable walking on the beach in either direction. The hotel was very quiet at night which was appreciated due to the party atmosphere 10 minutes walk away. The team at the hotel really made the whole trip special, from the front desk team, to the beach and restaurant teams - calling out a few superstars - Mario, Milo, Luis, Luis and Hermelindo. Thanks all for a great stay. Brad & Sukhi
Stayed 11 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
Stayed 7 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ma`xanab is a beautiful botique hotel. Incredible architecture, true to Tulum. Very romantic and private. Wonderful location. Excellent food. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kindy

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

alexandra elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean and well taken care of . Staff very nice and welcoming . I highly recommend it!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Look no further - we will definitely be back. Everything was perfect from the staff, impeccable service, the rooms, beachfront, food, drinks, location, etc. Anything we needed the staff ensured we had or could get for us. The room came with amazing amenities and included extra things like a Bluetooth speaker, beach ag, etc. Breakfast was included and was phenomenal too! The location is also perfect a short drive everywhere - 6 min to all the upscale restaurants, 6 min to the other side of town and 15 min from downtown Tulum and nearby Cenotes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aurora, Saint Louis

Stayed 4 nights in Oct 2024

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The staff were very sweet, you just message them on what’s app and they respond quick. They helped us with a lot of recommendations for restaurants, renting atvs, cenote’s and more. The food was excellent, the rooms were always stocked with clean towels and cleaned when asked. We booked the jungle room but could still see the ocean.
Stayed 4 nights in Oct 2024

10/10 Excellent

shekofe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from start to finish. Would return to the location
Stayed 4 nights in Oct 2024

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good service, and clean. Best stay in Tulum!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff at the hotel we’re both amazing. The food at the restaurant was very good. We will be back for sure.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service, the premises, the beds and the food were sensational! We felt like family! This will definitely be a destination we will return time and time again! A
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

MISS DARIA V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Danny L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great! staff was super friendly and always willing to help you out. hotel was very quite and relaxing.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sania, West Hartford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Lucy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say this hotel was amazing in every aspect. The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing ! The staff was extremely friendly and accommodating, the customer service was great. We had massages by Deisy and Luis and they were so relaxing. Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information. The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it. I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel. The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
Stayed 2 nights in Jul 2024

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it! Highly recommend
Stayed 7 nights in Jul 2024

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Drinks and food are a bit pricey for Mexico but I would stay again
Stayed 3 nights in Jul 2024

2/10 Terrible

maricarmen solange

Disliked: Property conditions & facilities
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 💯recommended
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0