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Hotel Milam, Michelin Key winner

4.0 star property
Hotel in Tulum with full-service spa and free breakfast

Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Exterior detail
Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
The current price is AU$652
includes taxes & fees
20 June - 21 June

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Hairdryer
Designer toiletries
  • 59.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95.22 sq m
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 5 min drive - 3.9 km
  • Gran Cenote - 7 min drive - 6.8 km
  • Tulum Beach - 10 min drive - 8.8 km
  • Tulum Mayan Ruins - 11 min drive - 7.0 km
  • Playa Paraiso - 12 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

Upscale hotel near Tulum National Park
You can look forward to free continental breakfast, a swim-up bar and a poolside bar at Hotel Milam, Michelin Key winner. Indulge in a body scrub, a sports massage and a facial at the on-site spa. Be sure to enjoy a meal at MILAM, the on-site fine-dining restaurant. In addition to laundry facilities and 2 bars, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers, pool umbrellas and a swim-up bar
  • Bike hire, luggage storage and massage treatment rooms
Room features
All guest rooms at Hotel Milam, Michelin Key winner offer comforts, such as private pools and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Restaurants on site

  • MILAM

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 5 per cent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Hotel Milam, Michelin Key winner?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Hotel Milam, Michelin Key winner on 20 June 2025 start from AU$620.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Milam, Michelin Key winner pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Checkout is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 2 miles (3 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Cenote Escondido and Cenote Cristal are also within 3 miles (5 km).

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Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 105 reviews
Rating 8 - Good. 9 out of 105 reviews
Rating 6 - Okay. 1 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

Serene and peaceful stay, would definitely recommend!
Stayed 5 nights in Mar 2025

10/10

Excellent customer service and very Clean rooms. Exceptional service everybody was so nice they mad my stay very comfortable. I highly recommend.
Stayed 4 nights in May 2025

10/10

You will not be disappointed!
Stayed 1 night in Apr 2025

10/10

We had SUCH. Great time at this hotel. The service was fantastic, the front desk was always a WhatsApp away and worked so hard to make our trip unforgettable. We had so many great meals at the restaurant with fantastic drinks and every server was sweet and friendly. Will definitely recommend to anyone considering coming to tulum for a healing getaway.
Stayed 7 nights in Apr 2025

10/10

This hotel is spectacular! It’s truly picture perfect!
Stayed 1 night in Mar 2025

10/10

Our group of 5 girls loved hotel, it was close to everything, 10 min drive to downtown and 15 mins to the beach. We had private transportation for our whole trip so it is convenient. The hotel is really nice, it has the Tulum jungle vibe. We got the 4 bedroom villas and loved it. Front desk was very helpful ans responsive thru WhatsApp when we needed something. We would definitely come back and stay here again.
Stayed 3 nights in Apr 2025

10/10

The property was beautiful.
Stayed 5 nights in Feb 2025

10/10

This hotel was flawless! Would highly recommend.
Stayed 1 night in Nov 2024

10/10

This was the best hotel ever , i am so happy I choose this property to spend my anniversary with my man . Great service, very clean , very friendly and it was beautiful wow . I will definitely visit again . Highly recommended.
Stayed 4 nights in Feb 2025

10/10

Great Hotel, Great Staff, will definitely be back!!
Stayed 2 nights in Nov 2024

10/10

Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Stayed 3 nights in Feb 2025

10/10

Genuinely fabulous. The grounds and room are top notch and maintained constantly to a high level. Staff are very attentive and speak English well. Food and drinks are high quality. Great bang for the buck!
Stayed 3 nights in Mar 2025

10/10

Absolutely amazing. We came here for my boyfriends birthday and they treated us very well.
Stayed 3 nights in Dec 2024

10/10

Everything I expected. The service was really good. Def looks like the photos. 10/10
Stayed 3 nights in Apr 2025

10/10

Really beautiful, there base is wellness
Stayed 4 nights in Jan 2025

10/10

The staff at the concierge/front desk were absolutely amazing and helpful with every single thing we needed
Stayed 5 nights in Dec 2024

10/10

So relaxing and quiet
Stayed 4 nights in Sep 2024

10/10

Beautiful space!
Stayed 1 night in Sep 2024

10/10

I loved everything about this property. I will be back again. Thank you to the whole staff
Stayed 3 nights in Feb 2025

10/10

My second time here and still the best hotel ever...
Stayed 4 nights in Nov 2024

10/10

Wonderful hotel! The room is beautiful! Staff was great! We will be back

10/10

N/A
Stayed 4 nights in Apr 2025

8/10

The aesthetics were definitely on point & the staff were very welcoming & helpful. However, not an all-inclusive hotel.
Stayed 4 nights in Nov 2024

10/10

I would honestly say that my trip was great till the last day. Thanks for Ara, Jay and Shio. They made us feel incredibly comfy and great. I recommend this hotel to everyone. The kitchen has michelin star and foods are amazing. It’s a completely rehab place. Love you guys&see you again!
Stayed 5 nights in Feb 2025

8/10

My husband and I had an incredible stay at Milan. The room was absolutely beautiful, the breakfast at the restaurant was delicious, (the espresso too!) and the bartender who made our signature drinks made a performance out of it. The staff was super friendly. Although the outdoor shower was a dream, the hot water ran out quick.
Stayed 1 night in Jan 2025