Villa Tortuga

3.0 star property
Comfortable hotel on the beach, near Artisan Market
your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Villa Tortuga

On the beach, white sand, sun-loungers, beach umbrellas
Children's area
View from room
Buffet
Lobby
Reviews
5.6

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
Calle 7 entre Kawama y Playa, Varadero, Matanzas, 12345
  • Popular LocationArtisan Market11 min walk
  • Popular LocationVaradero Beach12 min walk
  • Popular LocationJosone Park5 min drive
  • AirportVaradero (VRA-Juan Gualberto Gomez)22 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Double Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Deep-soaking bath
Hairdryer
Private bathroom
Desk
  • 25 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Private bathroom
Deep-soaking bath
Desk
Iron/ironing board
  • 22 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Private bathroom
Deep-soaking bath
Desk
Iron/ironing board
  • 22 sq m
  • Beach view
  • Sleeps 3
  • 3 Single Beds

Superior Triple Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Deep-soaking bath
Hairdryer
Private bathroom
Desk
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

Standard Single Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Private bathroom
Deep-soaking bath
Desk
Iron/ironing board
  • 22 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Superior Single Room

Highlights

Balcony
Individually furnished
Air conditioning
LCD TV
Deep-soaking bath
Hairdryer
Private bathroom
Desk
  • 25 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the area

Varadero

Located in Varadero, Villa Tortuga is on the beach. Shoppers can visit Artisan Market, while everyone can enjoy the natural beauty of Varadero Beach and Josone Park. Varahicacos Ecological Reserve and Cardenas Cathedral are two other places to visit that come recommended.

What's nearby

  • Artisan Market - 11 min walk
  • Varadero Beach - 12 min walk
  • Las 8000 Taquillas Park and Shopping Mall - 4 min drive
  • Todo En Uno - 5 min drive
  • Josone Park - 5 min drive

Restaurants

  • ‪Kiki’s Restaurant - ‬3 min walk
  • ‪Lobby Bar Plaza - ‬10 min walk
  • ‪Castel Nuova - ‬5 min walk
  • ‪Casa Del Chef - ‬10 min walk
  • ‪Ranchon Bellamar - ‬11 min walk

About this property

Villa Tortuga

Family-friendly hotel near Varadero Beach
Located close to Artisan Market and Josone Park, Villa Tortuga provides a free breakfast buffet, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, sunloungers and beach volleyball. Enjoy a meal at the two on-site restaurants. WiFi in public areas (surcharge) is available to all guests, along with a terrace and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, beach towels and books
  • Luggage storage, beach umbrellas and games
Room features
All 292 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as safes and room service.
Extra amenities include:
  • Bathrooms with deep-soaking baths
  • LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and limited housekeeping

All-inclusive details

All-inclusive room rates at Villa Tortuga are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 2 per hour)

Parking and transport

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A la Carte!
  • Buffet

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Games
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Multilingual staff
  • One-time housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Paper towels
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for wireless Internet in public areas: USD 2 per hour (rates may vary)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9 AM to 6 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Gran Caribe Villa Tortuga Varadero
Gran Caribe Villa Tortuga Varadero
Gran Caribe Villa Tortuga
Villa Tortuga Hotel Varadero
Villa Tortuga Hotel Cardenas
Villa Tortuga Varadero
Villa Tortuga Cardenas
Villa Tortuga Hotel
Villa Tortuga Varadero
Villa Tortuga All Inclusive
Villa Tortuga Hotel Varadero

Frequently asked questions

Does Villa Tortuga have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM to 6 PM.

Is Villa Tortuga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa Tortuga?

Self-parking is free at this property.

What time is check-in at Villa Tortuga?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Villa Tortuga?

Checkout is at noon.

Are there all-inclusive benefits at Villa Tortuga?

Some rate plans available at this property are all-inclusive.

Where is Villa Tortuga located?

Nestled on the beach, this Varadero hotel is within a 15-minute walk of Artisan Market and Varadero Beach. Josone Park and Varahicacos Ecological Reserve are also within 9 mi (15 km).

Villa Tortuga Reviews

Reviews

5.6
Rating 10 - Excellent. 6 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 10 out of 59 reviews" "
Rating 4 - Poor. 15 out of 59 reviews" "
Rating 2 - Terrible. 13 out of 59 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only asset of this property is that it is in front of a beautful beach
Stayed 2 nights in Mar 2020

4/10 Poor

Viktoria

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Tamara

Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

2/10 Terrible

Yosniel, Miami

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cucarachas en loos platos en el comedor.no abia agua caliente
Stayed 3 nights in Feb 2020

4/10 Poor

Anne

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Tracy, York, UK

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative The resort is very tired and felt like it was run on a shoestring ‘Superior’ Room needed updating/decorating as there were lots of stains and marks on furniture Hand towels only and not changed daily. No towels one of the days as the linen van hadn’t turned up No hot water in the bathroom Food appalling, tasteless and dining room staff unhelpful Pool area and beach were dirty with lots of cigarette ends, discarded cups and no-one cleaning up Positive Near to bus stop into the town for other restaurants and food Nice big pool and decent sun loungers Good size balcony/patio
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
For the price you pay it is absolutely fine. Could do with being cleaner especially the toilets in the public areas.
Stayed 3 nights in Jan 2020

2/10 Terrible

Ricardo, Miami Florida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty with, the lights did work, it smelled terrible, I will never go again
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Yes it’s all inclusive… But ask yourself, do you really want what’s included? This resort is appallingly basic. During my stay here, the forest ran out of beer, no toilet paper was provided in my room, and most of the items on the buffet were cold and inedible. I do not mean to sound negative, but this hotel is in dire need of a new chef. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. I have travelled to over 100 countries, and this hotel had the strangest assortment of low-quality food imaginable. Shockingly, they even got breakfast wrong, serving sulphurous eggs and mystery dishes, along with dry and hard fruit. My orange and grapefruit slices had not any ounce of juice and ham, and we’re like chewing cellophane. The papaya was like eating carrot sticks. The sole saving grace of this hotel was at immaculate beach, which was indeed beautiful. Cocktails were in great supply, but each bar had a confusing assortment of beverages and not every drink was available at every bar. The pool area was clean and the resort was generally in good condition, and the room was comfortable enough. Service was absolutely horrendous, and after inquiring about a lost item I was repeatedly hung up on by reception. Just seem more like an annoyance to the staff than welcomed guests. You get what you pay for. This property is best avoided at all costs.
Stayed 1 night in Jan 2020

8/10 Good

Melissa

Two major things that I dislike was the fact that 99% of the male staff hit on me. I was traveling solo and single. It is extremely inappropriate to have any male especially hotel employees ask me out or insinuate any sexual interest or even follow me around as trying to have a conversation that ends up in asking me out. The other was the fact that there were flies in the food in the buffet area. I only ate what I was sure would not make me sick. Plus the food exhaust was a joke. Buffet was smoky and I smelled terribly even time I left it after lunch or dinner.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Osmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estancia fue muy placentera buen servicio buena comida todo acorde a un hotel de su categoría.
Stayed 3 nights in Aug 2020

8/10 Good

Marie-Ange

Liked: Staff & service
Hotel vieillissant. Chambre très spacieuse.
Stayed 1 night in Mar 2020

6/10 Okay

markus

Liked: Cleanliness, room comfort
Lo que parece..
Angenehmes Klima, Charme der 70iger, wundervoller Seeblick.Leider zur falschen Zeit dort gewesen, 2 Tage vor Cuba shutdown/ Covid19.Die dortige Reiseagentin vom Hotel ist die typische ich 'Mosquita muerta' gewesen, viel BlaBla, wenn es Ernst wird nicht mehr anwesend und am liebsten noch schnell etwas Schwarzgeld einnehmen. Hoffe, Fidel entfernt die faulen Äpfel aus dem Korb Hasta siempre
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Buen buffet, playa privada espectacular. El servicio de bar excelente, los miércoles tienen un evento especial con músicos, comidas y bebidas típicas cubanas. Todas las noches hay shows (. Baile y música en vivo). Tiene actividades, juegos de mesa, clases de baile. El personal del bar es muy amable. Sin embargo las instalaciones requieren ciertos arreglos, por ejemplo en nuestra habitación se dañaba constantemente el inodoro, aunque lo arreglaban volvía a fallar. Y teníamos que ser muy insistentes en la recepción para que nos solucionaran el problema. Sugerimos que eviten la utilización de vasos plásticos desechables , ya que la gente es muy inconsciente y los dejan en playa contaminando el mar . Para esto podrían más bien dar a cada huésped un vaso plástico más resistente y que esté sea utilizado durante toda su estadia., O podrían vender vasos o termos para el consumo de bebidas en la playa y la piscina.
Stayed 4 nights in Mar 2020

6/10 Okay

Osvaldo, Santiago de Chile

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lo mejor ell mar. Los servicios y comida pésimos.. La comida realmente mala. Piscina con algas. Poca variedad en los tragos. Baños sin cortinas o mamparas.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Luvia, Italia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos no me gusto q en primera las habitaciones no tenia agua caliente tasa sanitaria q no descargaba cortina de las habitación rota y sucia en mesa bufe las comidas malisma no habia ni cubiertos q tuve q me dieron uno q esta en otra mesa si lavar servicios malismo no le recomiendo a nadie a pasar su vacaciones el salon sucio ect
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Juan Pablo

Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020