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Hotel Koox Jool Bacalar

3.0 star property
Hotel with spa services, steps from Laguna Bacalar Ecological Park

Photo gallery for Hotel Koox Jool Bacalar

Front of property
Living area
Traditional Room, 1 Double Bed, Ensuite, Garden View
Ecotours
Surfing/boogie boarding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AU$87
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 King Bed, Private Bathroom, City View

Classic Room, 1 King Bed, Private Bathroom, City View

Classic Room, 1 King Bed, Private Bathroom, City View

Highlights

Air conditioning
Private bathroom
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Private Bathroom, Garden View

Family Room, 2 Double Beds, Private Bathroom, Garden View

Family Room, 2 Double Beds, Private Bathroom, Garden View

Highlights

Air conditioning
Private bathroom
Pet friendly
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed, Ensuite, Garden View

Traditional Room, 1 Double Bed, Ensuite, Garden View

Traditional Room, 1 Double Bed, Ensuite, Garden View

Highlights

Air conditioning
Private bathroom
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Avenida 3 Reg 2, MZ 16 LT 13 Núm 984, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk
  • Fort of San Felipe - 7 min walk
  • Municipal Spa of Bacalar - 16 min walk
  • Cenote Cocalitos - 7 min drive
  • Cenote Azul - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 43 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬5 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬2 min walk

About this property

Hotel Koox Jool Bacalar

Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, Hotel Koox Jool Bacalar provides a terrace, a garden and a bar. Treat yourself to a deep-tissue massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), tour/ticket information and luggage storage
  • Concierge services
Room features
All guest rooms at Hotel Koox Jool Bacalar offer comforts, such as air conditioning, in addition to

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 80 to 160 for adults and MXN 80 to 160 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 160 for adults and MXN 80 to 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bacalar
Hotel Koox Jool Bacalar Hotel
Hotel Koox Jool Bacalar Bacalar
Hotel Koox Jool Bacalar Hotel Bacalar

Frequently asked questions

Is Hotel Koox Jool Bacalar pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Koox Jool Bacalar?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Koox Jool Bacalar on 26 Feb 2025 start from AU$87.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Koox Jool Bacalar?

This hotel doesn't offer parking.

What time is check-in at Hotel Koox Jool Bacalar?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Koox Jool Bacalar?

Checkout is at noon.

Where is Hotel Koox Jool Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

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Hotel Koox Jool Bacalar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas Hernandez

The Staff are great and friendly. We felt comfortable, safety.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander

Everything was so perfect. Since we arrive everyone was so gentle, the rooms are si comfy and it’s near the lagoon, of course I’ll be back to that amazing place.
Stayed 1 night in Aug 2023

2/10 Terrible

Emil

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Very disrespectful and advantageous people
Stayed 1 night in Jul 2023

8/10 Good

Enrique

N/A
Stayed 4 nights in Apr 2024

6/10 Okay

Jose

Room and installations were ok staff was friendly , ever since our arrival they offered us couple tours we agreed to take the half day tour , on the day of our tour they never showed up to pick us up witch means we lost the whole day waiting on them they never gave us an explanation or heads up that the tour wasn’t going to happened . that was really rude and disappointing
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2024

10/10 Excellent

Juan Carlos

Stayed 2 nights in Oct 2024

10/10 Excellent

Monserrat

Stayed 1 night in Sep 2024

6/10 Okay

Manuel

Reserva SORPRESA!
Casa C/4 Hab.más 2 cuartos 3X4 en lo que era el patio (todo tabla de madera y tubería PVC expuesta) 1A/C minisplit las rentan como cabaña? Pero lo más incomodo un Bar nocturno hasta 5am con alto volumen frente justo cuartos!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Hector

muy agradable
un hotel tipo familiar buena atención y limpieza recomiendo cuando visiten bacalar
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Estancia
Muy limpio y cómodo Tienes AA en tu habitación y tienes el control para regularlo
Stayed 1 night in Dec 2023

10/10 Excellent

Olga Lilia

Muy buena ubicación, servicio y atención.
Stayed 1 night in Sep 2023

4/10 Poor

Ana Guadalupe Petul

Liked: Cleanliness
Me pareció un poco elevado el precio, considerado que fue una cabaña la que me proporcionaron. Cuando ingresamos, había una gotera, en la cama estaba una cucaracha, había mucha humedad y el aire acondicionado nunca enfrió. Podría salvar el servicio, todos fueron muy amables y la ubicación yo diría que esta un poquito más alejado de lo q menciona la pagina.
Stayed 1 night in Jul 2023