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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas

Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed
Lobby lounge
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$125
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Cable channels
Desk chair
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Cable channels
Desk chair
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 1 min walk
  • Dubai Palace Casino - 4 min walk
  • Plaza 28 - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Playa Tortugas - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toks - ‬4 min walk
  • ‪Bandoneón - ‬1 min walk

About this property

City Express by Marriott Cancun

Hotel near Plaza Las Americas
You can look forward to free full breakfast, dry cleaning/laundry services and a gym at City Express by Marriott Cancun. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Coffee/tea in reception, meeting rooms and luggage storage
  • A lift, a banquet hall and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 31-inch LED TVs with cable channels
  • Recycling, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at City Express by Marriott Cancun?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on 28 Feb 2025 start from AU$119.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Cancun?

Self-parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Checkout is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps away from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

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City Express by Marriott Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 979 reviews
Rating 8 - Good. 302 out of 979 reviews
Rating 6 - Okay. 163 out of 979 reviews
Rating 4 - Poor. 101 out of 979 reviews
Rating 2 - Terrible. 83 out of 979 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alba-Leea

Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025

8/10 Good

Alexander

The staff was very cordial and helpful
Stayed 1 night in Feb 2025

8/10 Good

Guillermo de Jesus

Excelente
Stayed 2 nights in Dec 2024

6/10 Okay

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk by the breakfast room was hot no clean
Stayed 1 night in Feb 2025

8/10 Good

Mahal

We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024

2/10 Terrible

ASHISH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Excellent location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Jimi M

Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

yannet

The staff was super friendly they made me feel like home, the room was clean and organized.
Stayed 2 nights in Nov 2023

8/10 Good

Seon

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Stayed 5 nights in Dec 2024

2/10 Terrible

Carline

Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024

8/10 Good

David

Good!
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Location
Stayed 1 night in Sep 2023

10/10 Excellent

Enrique

Good staff
Stayed 1 night in Oct 2023

10/10 Excellent

Armando C.

Hospitable staff members:)
Stayed 1 night in Nov 2023

8/10 Good

Bilsan

Just enough for my needs
Stayed 1 night in Apr 2024

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
Ugly place
Stayed 2 nights in May 2024

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Overpriced and old.
Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Stayed 1 night in Mar 2024

8/10 Good

Luis Manuel

Ok
Stayed 1 night in Aug 2024

4/10 Poor

michael

Over night
No safe to secure passport, wallet, money.
Stayed 1 night in May 2024

6/10 Okay

Melanie Christy

Disliked: Cleanliness, property conditions & facilities
Very outdated compared to the pictures and it was very noticeable
Stayed 6 nights in Jul 2024

8/10 Good

Toby

Liked: Property conditions & facilities
Serves a purpose but that’s about it.
I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Stayed 1 night in Mar 2024

10/10 Excellent

Jesus

ALL GOOD
Stayed 2 nights in Feb 2024