Hotel Riu Palace Costa Mujeres - All Inclusive

4.0 star property
Family-friendly fun at the beach, with 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Costa Mujeres - All Inclusive

Exercise/lap pool
On the beach, white sand, sun-loungers, beach umbrellas
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Minibar, in-room safe, laptop workspace, blackout curtains
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym
The price is AU$691
includes taxes & fees
18 Jan - 19 Jan 2025

Room options

Available filters for rooms
Showing 39 of 39 rooms

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Large | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (Large | B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swin-up, B2C-US)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
Private bathroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (B2C-CA)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Grande, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Grande, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Large, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
Hairdryer
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
Hairdryer
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Swim-Up, L)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, M)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up, U)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | B2C-CA)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
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About the area

Map
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 9 min drive - 5.8 km
  • Mujeres Beach - 11 min drive - 7.5 km
  • Isla Mujeres Ferry Terminal - 88 min drive - 16.5 km
  • Dolphin Discovery - 94 min drive - 21.8 km
  • North Beach - 97 min drive - 17.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Isla Blanca - ‬7 min drive
  • ‪So Cal Gourmet Food Emporium - ‬19 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Braza Grill - ‬20 min walk

About this property

Hotel Riu Palace Costa Mujeres - All Inclusive

Upscale all-inclusive property by the ocean
A free breakfast buffet, free water park access and 2 swim-up bars are just a few of the amenities provided at Hotel Riu Palace Costa Mujeres - All Inclusive. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Indulge in a facial, aromatherapy and a manicure/pedicure at Renova, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the 24-hour health club; other things to do include waterskiing, kayaking and snorkelling. Free in-room WiFi is available to all guests, along with 2 poolside bars and a corner/local shop.
You'll also find perks such as:
  • 5 outdoor pools with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Limo/town car service, babysitting (surcharge) and coffee/tea in reception
  • A porter/bellboy, tour/ticket information and beach umbrellas
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 670 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Japan
  • Krystal
  • Roma
  • Spaces
  • Zarape

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Boat tours
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres

Frequently asked questions

Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Hotel Riu Palace Costa Mujeres - All Inclusive?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Costa Mujeres - All Inclusive on 18 Jan 2025 start from AU$685.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Costa Mujeres - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Costa Mujeres - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Costa Mujeres - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Costa Mujeres - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Costa Mujeres - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, aerobics classes and more.

Where is Hotel Riu Palace Costa Mujeres - All Inclusive located?

Nestled on the beach, this Costa Mujeres property is within 6 mi (10 km) of Playa Mujeres Golf Club, Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 miles (15 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 792 out of 1341 reviews" "
Rating 8 - Good. 301 out of 1341 reviews" "
Rating 6 - Okay. 146 out of 1341 reviews" "
Rating 4 - Poor. 45 out of 1341 reviews" "
Rating 2 - Terrible. 57 out of 1341 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Felitchina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Amon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness
Stayed 9 nights in Dec 2024

8/10 Good

Jefferson

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Roveno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Wish they had better mattresses. But other then that I love the beach this property has, food was okay. Very family friendly which for us it was great.
Stayed 6 nights in Dec 2024

8/10 Good

Sarah Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was beautiful with excellent housekeeping, including a cute towel figure on the bed daily. The resort has many restaurants and a lovely cappuccino cafe. There are multiple pools and the beach is stunning -- we walked the miles of white sand every day. The biggest downside is that the location is north of Cancun in Costa Mujeres and very isolated. Unlike many resort areas you can't just walk outside and access public transportation or walk to shopping, nightclubs, or recreational places. We ordered Uber and taxis at an additional expense. There is also no shuttle to and from the airport. It is a beautiful resort if you want to stay there and not go anywhere.
Stayed 10 nights in Dec 2024

6/10 Okay

Laurie Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Riu new design complex. Very clean & organized. Although… we were room 0167. Great ocean view & location to pools. The room is located below the Taste buffet. Chairs & tables dragging all hours. Mostly meal time ( barely stand the noise) & all night when staff are cleaning. Not much sleep or afternoon resting in room. We have been to quite a number of Riu resorts , this location & incredible beaches are now one of our favourites in Cancun area We will return , just not staying near the past location. .
Stayed 7 nights in Dec 2024

10/10 Excellent

Makeda

Liked: Staff & service, amenities, property conditions & facilities
Clean property. Every minute someone is cleaning the glass or the pool area. It is a fun resort with lots to do. I liked the Art studio where we can paint and sketch and draw. I liked the stand alone tub in the rooms. I liked the entertainment. The food was okay. I am allergic to shellfish and pork and they had too much, as there was cross contamination of the shellfish and the regular foods like chicken. But they did offer vegetarian options which was okay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice hotel but the location is far away and the road conditions are not good
Stayed 2 nights in Dec 2024

8/10 Good

Konstantin

Stayed 9 nights in Nov 2024

6/10 Okay

Vlad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Andriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation for family
Stayed 7 nights in Nov 2024

6/10 Okay

janine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice and clean. The staff are mostly helpful. The food wasn’t good at all. From the fake hamburger patties by the pool to the Italian restaurant pasta that reminded me of Chef Boyardee. I will not come back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edeek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the workers always maintaining cleanliness. Makes the stay really nice. Buffet food has good options, I just wish they cooked it a little better(some food was overcooked or undercooked) and desserts should be a little better tasting.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean place!
Stayed 7 nights in Nov 2024

8/10 Good

Elvir

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
We stayed with 3 other families over Thanksgiving Holiday, for 8 days. Checking in was good with no issues, we did arrive earlier and used the facilities until our room was ready. Tub in the room was pointless with minimal privacy in the room from the shower area. The beds were small and not as comfortable. They should put in 2 queen beds remove the tub and put a wall to separate. No operational fans in the bathroom area and toilet flushes slow. The pools had a good variation where something for everyone. The beach was great, this is where we spent most of our time. Didnt feel overwhelmed with ppl trying to sell services. Food options were average. Be aware of labels as things were mislabeled. They could definitely do a better job with labels. Staff was great even when it very busy things were fluid. Some things were over cooked, I assume this was for food safety. Staff was great, it seemed they were short staffed but kept up with things. Gym was okay, small with not a lot of options. So, switched to swimming more in the ocean. It would be nice to have drink options at the bars, at least some specialty drinks they focus on. Shows were good at evening times. Day entertainment was weak they could do better job. Dont take a room near the buffet on the ground level. Carts for room service run 24hrs and a very load crossing the tile in the hallways. Overall good place to stay with few minor issues.
Stayed 8 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

LILY ZHOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Nataliya I

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel property, clean, good food, but sweets are not the best, didn’t like how it’s noisy at restaurants, love to visit a restaurant and have a quiet peaceful romantic dinner, it’s not possible here, too noisy, it would’ve be nice to have some umbrellas on the beach. It was very windy when we stayed there, couldn’t swim because of big waves, not sure if it’s always like that in this place or maybe there’s certain time of the year when it’s more calmer. Workers friendly and try to help if you need it.
Stayed 6 nights in Nov 2024

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Amenities
Todo estuvo perfecto

10/10 Excellent

SVETLANA U, STATEN ISLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Sk
Stayed 5 nights in Nov 2024

10/10 Excellent

Albina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best all inclusives, everything is top notch, service, food (buffet and restaurants everything is so well made and plentiful), communal spaces/rooms, supremely clean beach and pools, daily entertainment and themed parties, everyone is super friendly and helpful, having access to other rius - I really can't recommend this place enough, my only recommendation for them is to have adults only pool hours after 7pm at just one of the pool bars and let us hang out in the pool under the stars with some light music and drinks. Otherwise an all around amazing stay and experience, highly recommend
Stayed 5 nights in Nov 2024