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"This hotel is fantastic! The staff is friendly, and the food is good. The beach is well-maintained, and facilities are readily available. The gym is excellent. "

"Everything was beautiful and everyone was sooo welcoming. The staff nice and felt safe. The property was cleaned every day. The food was good. The shows were cool. The beach beautiful! "

"Great staff and hosts. The breakfast was very good. Very clean. "

"Everything was wonderful. Unfortunately the food was a big disappointment. MUNDANE buffet same food everyday. I was not able to get into the nicer dining options they were all booked and no assistance to make a reservation was offered other than try next day at front desk."

"A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though "

"We just spent a week over Fourth of July and had a wonderful time! The staff was beyond amazing. The rooms were exceptionally clean and the property was very well put together. Super fun entertainment for both adults and kids. The food is what she would expect from an all-inclusive very simple and good. We had our five-year-old and eight-year-old boys with us and they were very sad to leave at the end of the week and asked if we could just live there lol mind you we live in Southern California where the weather is always pretty perfect and they still rather be in Cozumel 😂 Overall, a wonderful getaway, and we look forward to making it an annual trip!"

"Dive center was amazing "

"The Hitel Playa Azul is beautiful and most important is the excelent crew.. And there was not zargazo. Ir was Awesome "

"Everything was great, but I want to give a special shout-out to all the hotel staff. Front desk, waiters, bartenders, cooks, housekeepers… everyone was doing an amazing job! You can truly see the effort, dedication, and kindness in the way they work. Thank you for making our stay so enjoyable!"