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Illa Cozumel

2.5 star property
Hotel with free parking, near Punta Langosta Pier

Photo gallery for Illa Cozumel

Outdoor pool
Terrace/patio
Deluxe Double Room, 1 Queen Bed, Courtyard View | Bathroom
Signature Double Room, 1 King Bed | View from room
Superior Double Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$155
includes taxes & fees
10 Mar - 11 Mar

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View

Highlights

Furnished balcony
Air conditioning
Mini-fridge
Blackout curtains
Private bathroom
Hairdryer
Microwave
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Courtyard View

Classic Double Room, 1 Queen Bed, Courtyard View | Terrace/patio

Classic Double Room, 1 Queen Bed, Courtyard View

Highlights

Furnished balcony
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Laptop workspace
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed

Signature Double Room, 1 King Bed | View from room

Signature Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Digital channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Centro, Cozumel, QROO, 77600

What's nearby

  • San Miguel Church - 3 min walk
  • Central Plaza - 4 min walk
  • Benito Juarez Park - 4 min walk
  • Cozumel Maritime Terminal - 6 min walk
  • Punta Langosta Pier - 14 min walk

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3 min drive

Restaurants

  • ‪Woody's - ‬4 min walk
  • ‪Guisados - ‬2 min walk
  • ‪La Flor de Michoacan - ‬4 min walk
  • ‪COZ Coffee Roasting Company Cozumel - ‬4 min walk
  • ‪Wet Wendy's Margarita House and Restaurant, Cozumel Mexico - ‬3 min walk

About this property

Illa Cozumel

Hotel near Punta Langosta Pier
Close to Chankanaab National Park, Illa Cozumel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
Room features
All guest rooms at Illa Cozumel feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Frequently asked questions

Does Illa Cozumel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Illa Cozumel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Illa Cozumel on 10 Mar 2025 start from AU$155.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Illa Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Illa Cozumel?

Self-parking is free at this property.

What time is check-in at Illa Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Illa Cozumel?

Checkout is at noon.

Where is Illa Cozumel located?

Located in Colonia Centro, this hotel is within a 15-minute walk of San Miguel Church and Punta Langosta Pier. Central Plaza and Benito Juarez Park are also within 5 minutes.

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Illa Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Stayed 9 nights in Dec 2024

10/10 Excellent

Tiffany

Great stay. Clean and no issues. Walkable to everything!
Stayed 8 nights in Jan 2025

10/10 Excellent

Roland

Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucas

Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

They don't really offer breakfast, just some juice, rolls, and a pot of coffee. Staff was really nice and happy to help. For the price, would stay here again. If you want to be in a super walkable area this is a great option.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexandra

It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Bao Chau

Beautiful gem in Cozumel
Beautiful gem in Cozumel! Close to everything and yet, super peaceful! Amazing spot for a couple. It was romantic and comfortable! The rooms have a nice modern and welcoming design. Having a free drinkable water source was also a great plus!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary Jo

Best Hotel in Cozumel!
It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Brad

Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nadia

Nice personal property great staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Victor

Small and intimate, well located but quiet
Stayed 2 nights in Feb 2023

10/10 Excellent

Sebastian

Really nice hotel, we booked 2 nights first but enjoyed the stay at the hotel and Cozumel so wee booked another 2 nights. Diego at the front desk was very helpful and nice too.
Stayed 2 nights in Mar 2023

10/10 Excellent

Julie

This is a super cool boutique hotel that has everything you need. The pool area has great chairs and bed like seating. You can walk to the plaza and the ferry. We will definitely stay again!
Stayed 5 nights in May 2023

10/10 Excellent

Andres

Very nice! Great attention from staff, great communication about check in and door codes. Great having a little breakfast with pastrys, juice and fruit available. Wifi was reliable, beds were comfortable, shower was hot, had a clean room, clean towels. It was very nice staying here, would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Tac

Clean, secure, safe, comfortable. Great pool area to relax
Stayed 9 nights in Mar 2023

10/10 Excellent

Barry

Bed very big ..sheets upscale..room decorated very well..large TV...walls keep sound out..perfect location
Stayed 1 night in Feb 2023

10/10 Excellent

Valerie

The rooms are spacious and perfectly decorated, the gardens and pool charming, the atmosphere pleasant. I recommend it without hesitation.
Stayed 2 nights in Feb 2023

10/10 Excellent

Patricia

Unbelievable stay
Wow! This new hotel is brand new and a beautiful design. We were a group of friends and were all so pleased with the comfort and location, it is just a couple of minutes walking from the ferry. The hotel offers free fruit and coffee in the morning and it has an outstanding pool to take some sun. Truly great hotel
Stayed 1 night in Jan 2023

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason i am giving this hotel 1 star reviews is i because they did not allow us to stay here. i booked this hotel last min in cozumel after finishing a water tour and having dinner, we decided to stay 1 might in cozumel because our oroginal stay was i akumal. Due to being in a water tour we did not have my passport on is and my husband was the only one that had physical card id. They didnt allow us to check in. From the get go the front staff was not friendly. Expedia did not have this policy easily visible and illia does not have it posted on their website. And its not logical to expect customers to carry their passports with them if they just got off a boat tour and its last min onlh booking for 1 night. So i basically paid for a room and wasnt able to check in. We had to lay another hotel room that had no issues booking us just with my husbands id and they did not refund us the money we paid.
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Was required to pay in cash at the property. No water in rooms. Near taxi depot and the zocalo. Breakfast was sweet breads only.

10/10 Excellent

Dov

Perfect in center walking distance to all. The problem was the room had a sewer smell. And they couldn't do anything.
Stayed 2 nights in Dec 2023

8/10 Good

Gad

Nice place
+; Lovely place and excellent location! Free water and coffee. Very nice people! -; The water in the shower does not drain well, although we asked several times. The internet is really bad, so weak and keeps disconnecting. You can't work. The pool is really, really small.
Stayed 3 nights in Jan 2023

8/10 Good

Celina

9/10
+ Beautiful new hotel Lovely pool area Safe environment Very close to the city center Very close to the ferry terminal There’s a small “breakfast” included with fruits, juice, coffee and some pastery - We had room no. 1, very close to the reception, so we would here every time they talked or even got a sms. There’s a restaurant nearby who played music all night (Saturday) Only bad thing about Illa is soundproofing.
Stayed 4 nights in Mar 2023

4/10 Poor

Rod

very nice facility with great staff. unfortunatley we had no hot water to the sink. Reported to staff and sent an email to their head office with no reply from either. Facility is very close to a loud night club so take ear plugs. Breakfast is very minimal. Dont usually complain but for the price and giving head office a chance to rectify the problem with no reply I felt things should be reported.
Stayed 7 nights in Feb 2024

4/10 Poor

Charles

Liked: Property conditions & facilities
The property appears nice from pictures, but..... 1. Was not able to sleep until 4 am due to very very loud music from near by club. 2. Pool and lounge area is dirty 3. Shower and room very basic My wife and I actually paid for two nights but left after one due to conditions.
Stayed 2 nights in May 2023