Spa Hotels in Vietnam from AU$56

"We stayed in this hotel for one night at the start of our three-week trip and received a very warm welcome. Jenny in particular was very accommodating and super warm! Our bed was decorated because we were on our honeymoon and we even got a small plate with cake and writing. All the other staff were also super friendly. We felt completely at home and can only recommend the hotel! We have since stayed in another (4-star) hotel in Hanoi, which was in no way comparable and not nearly as nice as the Royal Palace Hotel. "

"The location of the hotel is very good, all major tourist points are walkable. The staff of the hotel was very very courteous and helpful. They went over and above to help you with any of transportation or room needs. Would like to highlight and appreciate two staff for their excellent customer service - Celine, helped us to get the best transportation deals for visits even after we checked out from hotel. Celine ensured the driver and van was available on time and managed language barrier we faced with driver. Dave - helped to safely keep a electronic device which we left behind and kept it safely until we were able to collect it back. Thank you both."

"Great hotel with very family staff. Located next to everything within walk distance. "

"I had a great time there with my family. My kid loved the indoor and outdoor water play areas, and the rooftop pool. The beach club is also very family friendly. The staff were all also excellent."

"This place was amazing, we just went for dinner one night at the roof and the hospitality was through the roof… we ended up booking 2 nights and had a great time the pool with bar was a great touch and it was fun to hangout with the bartender Nam great guy."

"Clean new hotel, staff was professional in their day to day greatings. Mary at front desk was always warm welcoming, she was very helpful with my stay. A+ for staff "

"Everything are good"

"Nice location to the beach and dining options. The hotels restaurant was lovely."

"English level of the staff is very low. Sometimes it seems like they use this for ignoring customer's questions. Kitchen staff see no obstacles for working with cough and running nose."