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"Very friendly front desk staff, valet was busy but they all provided great service. Mahalo!"

"Good staff "

"Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!"

"My parents and I rented the cottage for four nights. This was absolutely perfect for our needs and we slept really well. We were able to park our rental car with no problem and the area is loaded with things to see, and do. Restaurants nearby, as well as shopping in town. Many of our stops were 3 to 7 minutes away from the property. This is a much better location than staying up by Volcano. Under 10 minutes to the airport but noise wasn't an issue. Staff was super friendly and flexible to meet our needs. Definitely would recommend to those in a small group that don't want to be separated by rooms in a hotel. "

"The building looks old but the room itself is so nice and clean. "

"Convenient location and good price."

"We were there during a tsunami threat and the amount of support was amazing. "

"The best hotel in Hilo "

"Absolutely superb. Randy thought of everything to make this a quiet, friendly, comfortable place to stay. A quiet retreat. It put a dent in our tourist activities, though, because we didn’t want to leave! It’s good to do some grocery shopping before you get there, as there are minimal food options in the immediate area."