6/10 Okay
Denise
Travelled with partner
8 Dec 2024
Liked: Staff & service
The water was often cold, so often cold water, the shower and toilet are not separated so all the water from the shower goes all over the toilet and of course the floor gets allowed wet so the next person that wants to use the bathroom they better have boots. The air conditioning should be cleaned as the filters are all full of dust and it doesn’t work very well we had it on 16 and still the room was warm. The lobby or what they call the courthouse view is the hallway where everyone hangs out and the door for the room are there so you hear everyone that comes for breakfast from all the other 5 houses and the house is very complex to find especially when they give you the address for the other home ont the Expedia app. The welcome wasn’t very welcoming more like snobby when i said the casa was har to find even our taxi driver was frustrated. Overall i wouldn’t stay here again, but we need to keep in mind it’s Cuba and we get what we pay for. The supper meal we had wasn’t worth the 10 US dollar maybe we just picked the wrong night the soup and food was cold, they didn’t offer drinks, we can take juce in the fridge, no one came to ask if everything was okay, no dessert only bread with coconut,The room was big but no window.
Denise
Stayed 5 nights in Dec 2024
