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"Two new staff were on nightshirt seems no supports each other’s they were all struggling how to check in customers! "

"Very comfortable beds, quiet rooms, easy parking. "

"Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time. "

"Amazing stay and very relaxing. Would recommend. "

"The in-room mineral bath was so rejuvenating. The shuttle service to near-by train stations was convenient. The meals were “out of this world” scrumptious and unique to Japan salmon, tuna, barracuda, etc). The staff were kind and gracious (and busy). This place is a gem! If I ever find my way back to this area, I will definitely return!"

"Hi would highly recommend staying here as it is a very authentic Japanese experience. The tatami beds are surprisingly comfortable and we really enjoyed our time here, it’s close to Gotanda station and supermarket/ family mart are very close by. Please keep in mind that the walls are quite thin so its important to keep quiet to respect other guests, also you can hear the train as it goes past but that didn’t us at all. "

"This accommodation was really good the only downside was the lift didn’t go all the way up to or room, it stopped two levels below and then we had to carry luggage and prams up two floors of stairs. Otherwise was good accommodation "

"Very helpful and friendly staff. The outside seating areas smelled of cigarettes and the room smelled of dryer sheets or something. They had a very nice laundry machine and commercial dryer, but it was outside and didn't have a combination lock. A little bit of a walk to the train station but not bad and lots happening in terms of interesting shops along the walk. Lots of nice restaurants and shops near the place too. It was listed as a room for two, with two beds but it looked like there...