See all properties

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Outdoor wedding area
Exterior
3 outdoor pools, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • On private beach
    On private beach
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
  • Room service
    Room service
The price is AU$856
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Junior Suite Garden View - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Garden View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Master Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Family Suite Garden View

In-room safe, desk, laptop workspace, blackout curtains

Junior Family Suite Garden View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

View all photos for Preferred Club Junior Suite Ocean View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Junior Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Paramount Suite Ocean View - King Bed

Preferred Club Paramount Suite Ocean View - King Bed

Preferred Club Paramount Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 460 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View -King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Garden View -King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Junior Suite Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds | Living area

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 147 sq m
  • River view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Pool View - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Pool View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Swim Out Ocean View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Junior Suite Swim Out Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Pool View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Pool View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Partial Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Partial Ocean View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Partial Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View - 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Master Suite Ocean View - 2 Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 108 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Ocean View - King Bed

View from room

Junior Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Swim Out Ocean View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Master Suite Swim Out Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Family Suite Garden View

View from room

Junior Family Suite Garden View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Preferred Club Family Suite Ocean View - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Family Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 166 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deal of the Day

In-room safe, desk, laptop workspace, blackout curtains

Deal of the Day

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View - Two Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front with Private Pool - King Bed

In-room safe, desk, laptop workspace, blackout curtains

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Finest Playa Mujeres by The Excellence Collection - All Inclusive
On private beach
Pool
Hot tub
All-inclusive
8.8 out of 10, Excellent, (1002)
Finest Playa Mujeres by The Excellence Collection - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 11 min walk - 1.0 km
  • Mujeres Beach - 19 min walk - 1.7 km
  • Isla Mujeres Ferry Terminal - 84 min drive - 12.6 km
  • Dolphin Discovery - 90 min drive - 17.9 km
  • North Beach - 91 min drive - 12.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Flavors - ‬6 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬1 min walk
  • ‪Don Fernando Lobby Bar - ‬19 min walk

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Luxury all-inclusive property near Playa Mujeres Golf Club
Located close to North Beach and Gran Puerto Pier, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive provides free water park access, a nightclub and 2 beach bars. This property is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Indulge in a facial, a body treatment and aromatherapy at Dreams Spa by Pevonia, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature international cuisine and more. Fitness classes are offered at the gym; other things to do include volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 poolside bars and a swim-up bar.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Babysitting (surcharge), concierge services and massage treatment rooms
  • Karaoke, luggage storage and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 502 rooms boast comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Free toiletries and hairdryers
  • 48-inch flat-screen TVs with premium channels
  • Separate sitting areas, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Volleyball
Off-site tours
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 2 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fusion Nikkei Cuisine
  • L’Etoile
  • Maris
  • Tres Colores
  • World Café

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 65 per accommodation, per day
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive

Frequently asked questions

Does Dreams Playa Mujeres Golf & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive on 16 Dec 2024 start from AU$855.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Playa Mujeres Golf & Spa Resort - All Inclusive pet-friendly?

Yes, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 65 per accommodation, per day.

How much is parking at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, cycling and more.

Where is Dreams Playa Mujeres Golf & Spa Resort - All Inclusive located?

This Playa Mujeres property is on the beach, 0.6 mi (0.9 km) from Playa Mujeres Golf Club, and within 9 mi (15 km) of Gran Puerto Pier and North Beach. Puerto Cancun Marina Town Center and Plaza 28 are also within 12 mi (20 km).

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 668 reviews" "
Rating 8 - Good. 181 out of 668 reviews" "
Rating 6 - Okay. 81 out of 668 reviews" "
Rating 4 - Poor. 40 out of 668 reviews" "
Rating 2 - Terrible. 30 out of 668 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

8/10 Good

Vi Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Stayed 3 nights in Sep 2024

8/10 Good

Jessica Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, but nothing outstanding. Found the sales pitch for the vacation club a little overbearing. Spa was wonderful, both my teens enjoyed their first massage experiences. Staff was super friendly, property was very clean. Our family felt extremely safe at all times. Kids had a great time exploring the property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melody

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Jugdip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property
Stayed 3 nights in Aug 2024

2/10 Terrible

Sam

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The service was not that good and food wasn’t great
Stayed 7 nights in Sep 2024

8/10 Good

Jomhara

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Nathifa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant vacation. Service is great and the people thatvwork there are so friendly.
Stayed 4 nights in Sep 2024

4/10 Poor

Nathifa

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Derrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a bit further up north of Cancun in Mujeres beach. We spent a week there and the experience is great. Dinner is superb with different options to choose from. Entertainment is awesome, and kids friendly. On-site day care is available, we just did not have a chance to utilize the facilities. Will recommend as family vacation spot
Stayed 4 nights in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 4 nights in Aug 2024

6/10 Okay

Jairo Raul

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Estuvimos 2 días y considero que tiene muchas picinas, excelente area de niños pero el servicio del personal en general no es bueno, en todos los bares y barres te atienden de mala gana y las instalaciones me parecen bien pero algo viejas.
Stayed 2 nights in Sep 2024

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my time here, will be back
Stayed 2 nights in Aug 2024

6/10 Okay

Alexx

Liked: Staff & service
Here for a wedding with kids. It was beautiful and we had a blast! 3 stars because I was locked out of my room every night and had to walk to the front to get new keys each night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, not too big, not too small. Most of the staff is friendly and helpful. The buffet restaurant for dinner appeared to be understaffed with one waiter covering pretty much the whole restaurant. He forgot we asked him for drinks because he was too busy being a waiter and a bus boy. They say you don't need reservations, however, some restaurants had an hour wait. Overall I enjoyed my stay and would return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Alejandro, Arleta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very limited options to eat during lunch. All the specialty restaurants have at least an hour wait and the staff is very unfriendly and rude at times
Stayed 6 nights in Aug 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Aug 2024

8/10 Good

Priya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Farhia

Travelled with family
I will not be returning to this property at all. We were blindsided with added cost of over $1200 upon checking after traveling all day. The front desk lady did not care one bit that Expedia did not properly charge us and now had to come up with additional cost that the hire requires per their policy. This hotel is just out for money and a poor representation of the Hyatt enterprise. I will probably be booking through Expedia anymore either.
Stayed 5 nights in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
The evening entertainment was the worst by far in comparison to 5 other all-inclusive resorts I've stayed at. Book reservation was basically impossible. The servers were great but the support staff was not helpful. Restaurants were basic and not good food.
Stayed 3 nights in Aug 2024