Riads in Quintana Roo

" One complaint was the TV, it needs to be updated. Only a few American channels which I understand. It would have been nice to be able to watch Netflix or something. Checking in was no problem. We just felt the communication about the package we had could have been explained better. Need more chairs by the pool. If you don’t get down very early at least 8am, you will be disappointed trying to get a spot by the pool. The beach is the same. Definitely need more seating. I think being a 5 star resort you shouldn’t have to worry about trying to find a spot to relax. Staff was very friendly and very helpful with anything we needed. "

"It was ok"

"Stayed at this resort for 5 days. The best time, views and good food! The RIU parties were so much fun. Highly recommend!!"

"We loved our stay. This is our third time at this resort and we keep coming back for their Excellent service and great tasting food. We love their staff for their attention to detail. A special thanks to Raul, Jose, Ezequiel and Fernando from the pool bar AND Carlos for taking such good care of us at the beach. We want to also thank Blanca from the piano bar for always being sweet and attentive. It was very nice to see all of them again. Can't wait to go back!!! "

"Great Place .... Start to Finish "

"Ocean Riviera Paradise was truly amazing!! It’s soooooo worth it to upgrade your stay to a privilege guest. We received so many complimentary amenities and out butler, Ariz, provided exceptional service from start to finish! Even when we didn’t ask for anything, she checked in to offer her service and educate us about everything we had access to. Can’t wait to return to this beautiful property!"

"I love this place. The snorkeling was amazing, the entertainment was excellent. The food is pretty good but the best part other than the nature is how social the place is!"

"This resort is beautiful, modern and very, very clean. The staff is very cordial and welcoming. The food is very good. "

"We had an amazing time. The food was delicious, the Suff was super friendly. For kids&families perfect place to be. We will come back for sure. "