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"I didn't like the front desk staff there was one guy that I saw working like he supposed! friendly and very patient with customers but the rest were ignoring everyone. Other than that everything is perfect. "

"I absolutely loved everything about the resort, the food, the drink, the service, I was there for my birthday and they even send me a special gift to celebrate it! Will definitely love to go back "

"The place was a wonderful place to travel with family and kids we all had such a great time."

"Everything was good only dont land or leave from tulum airport "

"Internet , Staff , Bed Comfort and Amenities are all 10!!! Food I give a 6 . Had a great time the beach did disappoint us the area to enter on the resort so brown full of algae and felt like big stones at the button even with water shoes uncomfortable but again my trip was great "

"Facility was top notch. The attention to detail in every aspect was amazing, from the dining options, pools, water parks, activities, etc. "

"Great place but if you looking for night life they are still new and working on getting clientele up it’s not that kind of vibe "

"We have gone here 6 times . We brought our neighbours and their kids and they cannot get over the good and staff and resort. Renovated since we went . Shows are amazing grease, Micheal Jackson , light show. And craft market in Thursdays "

"Now this is the type of resort that means what they say: ALL INCLUSIVE. When I say that everything was amazing, it was--from concierge service (Francisco & Gerardo specifically) to room service (Lorenzo)to the dining options and customer service (Francisco that worked at Seaside Grill & Himitsu) to the entertainment provided by Lina. I HIGHLY recommend that when choosing your suite--get the swim out, you will NOT regret it! "