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Kai Tulum

3.5 star property
Escape to paradise with an unforgettable getaway filled with stunning views of turquoise waters and lush gardens.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kai Tulum

View from property
Garden
Exterior
Suite Partial Ocean View King
Outdoor pool, pool loungers
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
The current price is AU$592
includes taxes & fees
16 Feb - 17 Feb

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Ocean View King

Suite Ocean View King

Suite Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Partial Ocean View 2 beds

Suite Partial Ocean View 2 beds

Suite Partial Ocean View 2 beds

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Partial Ocean View King

Suite Partial Ocean View King

Suite Partial Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room King

Garden Room King

Garden Room King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront King Bed

Suite Oceanfront King Bed

Suite Oceanfront King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Garden View King

Suite Garden View King

Suite Garden View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
Down duvet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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Living area

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8.6 out of 10, Excellent, 722 reviews
The price is AU$211
includes taxes & fees
9 Feb - 10 Feb
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About the area

Map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766

What's nearby

  • Playa Paraiso - 1 min walk
  • Las Palmas Public Beach - 8 min walk
  • Playa Ruinas - 18 min walk
  • Tulum Mayan Ruins - 18 min walk
  • Tulum National Park - 6 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬19 min walk
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬18 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬7 min walk

About this property

Kai Tulum

Hotel near Playa Paraiso
Close to Tulum National Park and Tulum Mayan Ruins, Kai Tulum provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Smoke-free property, a front desk safe and luggage storage
  • Tour/ticket information and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and ceiling fans

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food.
This property is located in Jaguar National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 25.0 per night
  • Facilities fee: USD 3.5 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number EDE210312R13

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Frequently asked questions

Does Kai Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Kai Tulum?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Kai Tulum on 16 Feb 2025 start from AU$591.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kai Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kai Tulum?

There is free parking nearby.

What time is check-in at Kai Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kai Tulum?

Checkout is at noon.

Does Kai Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies.

Where is Kai Tulum located?

Located in Zona Hotelera, this beach hotel is steps away from Jaguar Park and Playa Paraiso. Tulum Mayan Ruins is 1 mi (1.5 km) away.

Kai Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 161 reviews" "
Rating 8 - Good. 27 out of 161 reviews" "
Rating 6 - Okay. 12 out of 161 reviews" "
Rating 4 - Poor. 6 out of 161 reviews" "
Rating 2 - Terrible. 6 out of 161 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Simply amazing!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Stayed 3 nights in Dec 2024

2/10 Terrible

Marc

Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
Stayed 7 nights in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
Stayed 1 night in Nov 2024

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and accommodation but the breakfast service let it down.
Stayed 3 nights in Sep 2024

8/10 Good

Stacy K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful spot in Tulum
We loved Kai. It was a perfect option for my husband and I. I loved the privacy of the individual rooms. And it was a great spot right by the beach. It felt safe, comfortable, beautiful and peaceful/quiet. We ate in the restaurant one night of our stay and the food was good. We would definitely return to stay there again if we are back in Tulum.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gursharan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
Stayed 7 nights in Jul 2024

10/10 Excellent

GIORGIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Afia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
Stayed 5 nights in Jun 2024

10/10 Excellent

YURIDIA, LAWRENCEVILLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking place to stay.
Stayed 6 nights in Jun 2024

10/10 Excellent

Zebang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good
Stayed 1 night in May 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the lobby smelled, everything was really nice and enjoyed our stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
Stayed 5 nights in Apr 2024

10/10 Excellent

PAOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept of the Bungalows was very unique, and love how close we were to the main attractions in Tulum and the ocean. The staff was very professional, friendly and accommodating. I would highly recommend it to my friends and stay there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kalyn

Stayed 3 nights in Apr 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Coolest location ever. I will probably stay here from now on when visiting tulum. It was perfect
Stayed 1 night in Apr 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, QROO