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Maya Tulum by G Hotels

3.5 star property
Ocean-view hotel with a bar/lounge, near Tulum Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor dining
Exterior
View from room
VIP Access

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Spa
The price is AU$198
includes taxes & fees
17 Dec - 18 Dec

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Ocean View King

Ocean View King

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
2 bathrooms
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds

Jungle View Two Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds

Ocean View Two Double Beds

Highlights

Air conditioning
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool

Jungle View King Bed Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King

Jungle View King

Highlights

Air conditioning
Smart TV
Renovated in 2022
Ceiling fan
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Tulum National Park - 3 min drive - 2.1 km
  • Playa Paraiso - 12 min drive - 4.4 km
  • Tulum Mayan Ruins - 12 min drive - 8.1 km
  • Playa Ruinas - 20 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Hotel rejuvenated in 2022 and located near Tulum Beach
Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer shops on-site and a garden. Treat yourself to a sports massage, a facial or a detox wrap at Maya Tulum Spa, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and a computer station
  • A 24-hour front desk, a banquet hall and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 51 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and minibars.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Maya Tulum by G Hotels?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on 17 Dec 2024 start from AU$197.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night.

How much is parking at Maya Tulum by G Hotels?

Self-parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Checkout is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

Maya Tulum by G Hotels Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 154 out of 295 reviews" "
Rating 8 - Good. 55 out of 295 reviews" "
Rating 6 - Okay. 26 out of 295 reviews" "
Rating 4 - Poor. 25 out of 295 reviews" "
Rating 2 - Terrible. 35 out of 295 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Book once I got the location and they showed me a queen said it was all they had. I stillcharged
Stayed 1 night in Nov 2024

2/10 Terrible

María

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water to shower Service in the restaurant was horrible and at the front desk was as bad as the other.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

OSCAR, Rialto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c not working properly
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Suryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, staff were all awesome, breakfast was amazing and pool, spa, and restaurants were all top of the line. The only issue was that the thatched roof “shed” debris every night onto our bed and stuff. Probably due to the rainstorms we had while we stayed there. To the hotel’s credit, someone came and cleaned our room very thoroughly every day, but it was still a bit unsettling to wake up to
Stayed 2 nights in Nov 2024

10/10 Excellent

Yesenia Aranda

Stayed 4 nights in Sep 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! STUNNING! PERFECT!
Stayed 2 nights in Sep 2024

6/10 Okay

Brenda

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room conditios are poor, lightning was very poor, rooms were not clean, service was poor
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeebby

Stayed 2 nights in Aug 2024

2/10 Terrible

Marcela-Alicia Gutierrez

Travelled with family
Disliked: Cleanliness, staff & service
I would not return here ever again. Staff is not friendly. The wellness Manager Eduardo attempted to over charge us for an activity because a corporate employee would be participating and when I questioned the price Eduardo informed me staff does not pay. There also was some sort of animal who scratched our roof nightly although understandable since we are in the jungle. We couldn’t get past having some sort of rodent poop drop from the ceiling daily. Front desk was so unapproachable we did not feel comfortable saying anything. They stopped engaging with us after we decided not to participate in ceremony. The only gem at this place is Rosario from the spa. Other than that their food is mediocre at best. This place has so much potential but definitely needs new staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, the white sand on the beach in front of the hotel is beautiful, and sunrise on our window was amazing too.
Stayed 1 night in Aug 2024

2/10 Terrible

Amal, Kuwai

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel The smell was horrible in the bathroom Water used in the bathroom was sea water It was salty, insects every place in the room and in the bed
Stayed 4 nights in Aug 2024

8/10 Good

rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just beautiful! The staff is great! BUT******* they did charge me for additional fees outside of expedia, one was some type of Mexican tax and the other said restaurant wich I never used because i ate only breakfast and that was free and included, another big issues 2 out of 3 days of my stay they lost complete power and water for about 3 hours
Stayed 2 nights in Jul 2024

10/10 Excellent

Aelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, clean good service, very recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Perfect 👌
Stayed 8 nights in Jul 2024

8/10 Good

mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the perfect place to relax
Stayed 4 nights in Jul 2024

4/10 Poor

Saira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Keir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (especially Coco) are extremely friendly and helpful. The rooms, beach, pools are incredible 👍 In my opinion, this is an affordable 5 ⭐️ property and not a $300-$400 all inclusive overpriced tourist trap. Food and drink prices are reasonable, which is great for those who only drink lightly, and don’t need a 24/7 all You can eat buffet. If youre happy lounging at the pool/bar steps to the white sands beach, eating fresh guacamole, grilled fish tacos and drinking a few cervezas 🍻? Then this is a place for you 😎👍
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Customer service could be better. They were not as accommodating. Also, toilet had to be flushed 3 times for it to be fully flushed.
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5