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Mex Hoteles

3.5 star property
Cancun hotel in Downtown Cancun with fitness centre and 24-hour business centre

Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Reception
Minibar, in-room safe, desk, laptop workspace
Rooftop terrace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$104
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | City view

STANDARD DOUBLE

Highlights

Air conditioning
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Cable channels
Iron/ironing board
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | View from room

Standard King

Highlights

Air conditioning
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Cable channels
Iron/ironing board
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Cancun Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 1,164 reviews
The price is AU$93
includes taxes & fees
21 Feb - 22 Feb
ibis Cancun Centro
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About the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 11 min walk
  • Plaza 28 - 3 min drive
  • Plaza Las Americas - 4 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬2 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Yamamoto - ‬7 min walk
  • ‪El Paisano del 23 - ‬8 min walk

About this property

Mex Hoteles

Hotel near Ultramar Ferry Puerto Juárez
Consider a stay at Mex Hoteles and take advantage of a bar, a gym and a 24-hour business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Express check-in, concierge services and luggage storage
  • Multilingual staff, 4 meeting rooms and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Mex Hoteles?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Mex Hoteles on 9 Feb 2025 start from AU$104.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mex Hoteles pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mex Hoteles?

Self-parking is free at this property.

What time is check-in at Mex Hoteles?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mex Hoteles?

Checkout is at noon.

Where is Mex Hoteles located?

Located in Downtown Cancun, this hotel is 0.5 mi (0.8 km) from Benito Juarez Municipal Building and 2 mi (3.2 km) from Ultramar Ferry Puerto Juárez. Mercado 23 and Séptimo Día Adventist Church are also within 15 minutes.

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 398 reviews
Rating 8 - Good. 95 out of 398 reviews
Rating 6 - Okay. 55 out of 398 reviews
Rating 4 - Poor. 20 out of 398 reviews
Rating 2 - Terrible. 39 out of 398 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

8/10 Good

Richard

Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una muy buena zona, y el lugar muy limpio y agradable. Lo único fue que el aire acondicionado no pudimos apagarlo y hacia ruido como ronroneo algo fuerte. La calidez del personal EXCELENTE.
Stayed 1 night in Dec 2024

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service
Good carry over spot
Stayed 1 night in Nov 2024

8/10 Good

Evann

Liked: Staff & service
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

4/10 Poor

Jaan

Disliked: Cleanliness, staff & service, amenities
Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.
Stayed 1 night in Sep 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nathaniel Bello

Disliked: Staff & service
The staff are not so acomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Besher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Besher

Stayed 2 nights in Jun 2024

6/10 Okay

JUAN MARTIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y la habitación muy limpia
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel is in Downtown but doesn’t feel like downtown. Other then a few small stores arround the hotel, there’s nothing to do in the area. Good part is ADO bus terminal is close to Mex which makes it easy to travel from airport to the hotel. Worst part is the hotel rooms. I would give 1 star to the room. They were very depressing with no views at all. Not something I would recommend for vacation.
Stayed 6 nights in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great I’ve gone twice. Once in 2021 and recently in May of 2024. I go because I can walk across the street and there’s an extreme amount of nice bars and restaurants. The food is good at the hotel. They did give me a small room the second time but I think it’s because I bought it on Expedia. I think it’s best if you order your reservation on the original website. But the customer service is good.
Stayed 4 nights in May 2024

2/10 Terrible

Alejandro

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When I got to the hotel my room had no running water and the AC was not working. The shower water only had hot water. The water smelled like sewage and made my hair really hard and coarse. Finally at the end, water was dripping from the roof. I want to say the staff was great and very friendly, but the experience in the hotel as a whole was not great. For the price you cab argue that you are getting what you pay for, but so much was left to improvement.
Stayed 2 nights in May 2024

8/10 Good

Kouroush

Liked: Cleanliness, staff & service
It is pretty average hotel. The price is ok.
Stayed 1 night in May 2024

10/10 Excellent

Roxana

Stayed 1 night in Apr 2024