See all properties

Mex Hoteles

3.5 star property
Hotel with free parking, near Plaza 28
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Rooftop terrace
Reception
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
The price is AU$104
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for STANDARD DOUBLE

STANDARD DOUBLE | City view

STANDARD DOUBLE

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Desk
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | View from room

Standard King

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Desk
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Cancun Centro

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (1225)
The price is AU$86
includes taxes & fees
20 Dec - 21 Dec
ibis Cancun Centro
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 11 min walk - 0.9 km
  • Plaza 28 - 3 min drive - 2.3 km
  • Plaza Las Americas - 4 min drive - 3.4 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 3.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬2 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Yamamoto - ‬7 min walk
  • ‪El Paisano del 23 - ‬8 min walk

About this property

Mex Hoteles

Hotel near Ultramar Ferry Puerto Juárez
Located close to Plaza 28, Mex Hoteles provides a bar, a gym and a 24-hour business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Express check-in, a lift and a computer station
  • 4 meeting rooms, luggage storage and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Does Mex Hoteles have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Mex Hoteles?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at Mex Hoteles on 30 Nov 2024 start from AU$103.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mex Hoteles pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mex Hoteles?

Self-parking is free at this property.

What time is check-in at Mex Hoteles?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mex Hoteles?

Checkout is at noon.

Where is Mex Hoteles located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Benito Juarez Municipal Building and Plaza 28. Ultramar Ferry Puerto Juárez is 2 mi (3.2 km) away.

Mex Hoteles Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 382 reviews" "
Rating 8 - Good. 90 out of 382 reviews" "
Rating 6 - Okay. 53 out of 382 reviews" "
Rating 4 - Poor. 18 out of 382 reviews" "
Rating 2 - Terrible. 39 out of 382 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Evann

Liked: Staff & service
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Stayed 1 night in Nov 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Misael

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nathaniel Bello

Disliked: Staff & service
The staff are not so acomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Besher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Besher

Stayed 2 nights in Jun 2024

6/10 Okay

JUAN MARTIN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y la habitación muy limpia
Stayed 1 night in May 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Bikramjit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hotel is in Downtown but doesn’t feel like downtown. Other then a few small stores arround the hotel, there’s nothing to do in the area. Good part is ADO bus terminal is close to Mex which makes it easy to travel from airport to the hotel. Worst part is the hotel rooms. I would give 1 star to the room. They were very depressing with no views at all. Not something I would recommend for vacation.
Stayed 6 nights in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great I’ve gone twice. Once in 2021 and recently in May of 2024. I go because I can walk across the street and there’s an extreme amount of nice bars and restaurants. The food is good at the hotel. They did give me a small room the second time but I think it’s because I bought it on Expedia. I think it’s best if you order your reservation on the original website. But the customer service is good.
Stayed 4 nights in May 2024

2/10 Terrible

Alejandro

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When I got to the hotel my room had no running water and the AC was not working. The shower water only had hot water. The water smelled like sewage and made my hair really hard and coarse. Finally at the end, water was dripping from the roof. I want to say the staff was great and very friendly, but the experience in the hotel as a whole was not great. For the price you cab argue that you are getting what you pay for, but so much was left to improvement.
Stayed 2 nights in May 2024

8/10 Good

Kouroush

Liked: Cleanliness, staff & service
It is pretty average hotel. The price is ok.
Stayed 1 night in May 2024

10/10 Excellent

Roxana

Stayed 1 night in Apr 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stop of roadtrip
The Hotel was perfect for what we needed and for a short stay. Closed to Ado station and downtown but far from the beach. Very hard to find when we arrived with our rental car, should have better indication from the street. The pool is very small and next to a bar on the rooftop. The rooftop is not to inviting for guest who does not want to buy drinks or foods at the Bar.
Stayed 3 nights in Mar 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation, people very helpful. I didn’t like the shower, no hot water.
Stayed 3 nights in Mar 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Amenities, property conditions & facilities
If I could give them negative stars I would. Never in my 31 years of life have I experienced such a horrible hotel. Thats coming from someone who has stayed in the cheapesst no name motels and lodgings in the past. I believe that when I am staying at a hotel, the ability to take a hot shower, or at least a warm shower is the absolute bare minimum. To my surprise when we checked in after a long period of travel, the shower was ice cold. No hot water whatsoever. When we talked to the concierge about it when we were about to head out for dinner, the concierge said they will send someone up to teach us how to turn the hot water on, leading us to believe that its just a user issue. So we went about our dinner and was planning on addressing the water issue when we were back. When we came back, and spoke to the concierge (a different one), now they said the boiler is broken and they are working on the issue that night. Okay fine. Next morning, still not fixed, and they said they are working on it that day. We were going out for an excursion so we thought it should he fixed when we are back later that nught. Well unfortunately, because of the inability to take a proper shower after a long trip, my girlfriend caught a cold. And later that night back at the hotel, guess what, water still not fixed. And by then my girlfriend was desperately in need of a hot shower. She ended up not showering after a long day of sweat and grime because she just couldn't risk making her cold even worse. N
Stayed 4 nights in Mar 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a convenience and comfortable hotel in cancun if you go fo errands to the city.
Stayed 2 nights in Feb 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

6/10 Okay

GUIDECUADOR

Disliked: Staff & service
N/a
Stayed 4 nights in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Mar 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful customer service, tired rooms and had to change rooms a couple of times due to poor cleanliness. Even for price would not recommend this hotel.
Stayed 2 nights in Feb 2024