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"Thanks for offering us an unforgettable memory in London, with super location, friendly staff, convenient lounge, clean and spacious space. Overall, unbeatable!"

"We always stay here when in London. The staff are wonderful and very friendly. The room was clean and had everything you needed. Highly recommended "

"Beautiful property, very friendly staff! The breakfast was delicious!! Loved the area! We love broadway theater and walking to eat and both were very close!! We will definitely stay here again!! "

"Such friendly and professional staff throughout the hotel made for a really pleasant stay."

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is fair, given what I paid for the hotel room; I had fond memories of my previous visits in the past, I hope that Britannia Hotels can reopen the bar and restaurants as the families who came to stay were forced to go elsewhere for their meals. I hear the families complain about the closed facilities, that it was costing more to go out for drinks and meals."

"Everything was perfect."

"I stayed in a previous hotel without AC (not advertised) so I change to The Strand and it was a nice renovated room with a great clean and bright bathroom and the best of all that it had a working AC "

"I had an amazing stay at The Alan, the staff were really lovely, the breakfast was great. The location is good. I would definitely stay again! Thank you! "

"Very accessible to local attractions rooms were clean and well kept. Breakfast was very convenient and good. "