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"The place was great. The only downside was the bar downstairs was very noisy on a Sunday night "

"Three pools and 24/7 reception was very good. "

"Excellent staff as always and a late checkout. Rooms could do with new refrigerators. Plus as a woman in the gym on her own it would be good to either have the walking machines face the door - or have mirrored glass on the wall opposite the door so I can see what is happening behind me and who has come in. "

"Really nice breakfast buffet, appreciated the attention to the gluten free section and selection."

"The bed was very comfortable and I liked it. Thanks team"

"Very clean "

"Pleasant in every aspect "

"Get ya skid marks cleaned daily. "

"This is my second time staying at this hotel. It is an easy drive to and from the train station and airport. The rooms are comfortable and spacious and you get great views of either Trinity Bay or the green mountains that border the city. It is worth ordering the delicious and varied breakfast buffet. The Esplanade walkway is close to the hotel and allows you a beautiful way to see Cairns and an easy walk to the shops, restaurants, amusement park and many other sites. The staff truly make you feel welcomed and assist you in making your visit that more enjoyable. There is free wifi and a free hourly shuttle bus to the town center. The laundry service was good and same day return if you turn it in on time. The hotel will also store your luggage before you depart Cairns so you can enjoy the town without worrying about it. I went on a week-long diving trip and was returning to the hotel and they stored the bags I didn't need and gave them back to me upon my return. This is a hotel that tries to make you feel you're at home."