Mandarin Oriental Hotel Group in Shepherd's Bush

"a two night business trip and staying at Dorsett Shepherds bush for the first time. Check was quick and the greeting was warm. The hotel was very close to Shepherds Bush Market tube, on the Hammersmith and Metropolitan line, and one stop Wood Lane to get the central line. About a 3 min walk and the hotel is there. The restaurant was good and clean and service was good. The menu was ok, a bit mixed with different options from curry to fish and chips to hot spicy wings. The bar area is good but...

"The room/toilet were very clean and comfortable. Conditions of the property were up to date as well as maintining the touch of heritage. 4 stars because it was not as quiet as I would like it to be ... but I appreciate the attempt of soundproofing considering the surrounding hustle bustle. "

"Perfect overnight stay"

"The hotel is far from the underground station but right next to a bus stop. So you have transport options. And the hot water takes a while to kick on but otherwise it was a great room great staff. The pub next door has great prices and friendly staff as well. "

"I booked W12 Rooms because I needed somewhere to stay while working in London for 5 days. It's in a great location on Shepherds Bush Green with lots of food options and with Westfield London a few minutes walk away, it's great for shopping etc too. Lots of local amenities and great transport links. Would book again if working in the Shepherds Bush area again."

"Lovely clean spacious double room with a single bed as well as a double, clean modern on suite shower toilet, hdamdtoid TV, fast free WiFi, continental breakfast buffet. Moree of a guest house than your typical "

"We loved it"

"I had booked the room in november and for the first 5 minutes couldnt find my booking which is not good for someone who was in a little bit of a rush and isnt good at booking online to places. Apart from that a good stay with no issues, except maybe an extra pillow would have been a good option"