Family Hotels & Resorts in Tancah from AU$325

"Beautiful resort, great food I just wish they play more music and activities by the pool area since its an adult only hotel"

"Everything was great while visiting Catalonia Riviera Maya! We stayed over Christmas and New Year's, and the festivities were great for both! One major downfall is their restaurant reservation system. We had four people, two people in two rooms. The reservation system would only let us pick up to two people, I put "4 people" in the notes section and in the section that asked how many people in your room and it only worked once. We got turned away once and had to clarify ahead of time for two restaurants who couldn't promise us a spot, but did end up getting us in. Just a little frustrating when you're not wanting the buffet again and want to have a nice meal with your family. Otherwise, everything was great! And the entertainment group was great, including the pool entertainment and the shows at night!"

"Food was great and the staff very attentive. "

"Everyone was always ready to take care of anything needed. The staff was always updating and cleaning. Every activity outside the resort went smoothly as well."

"Had a nice family trip. Wish they had ice in buildings but get that it’s bagged and needs to be delivered. But why have ice buckets in each room if you deliver in an ice bucket? Early check-in is key. We did not and found very little availability for dinner, unless you don’t mind eating at 9:30pm. Similar volume with the excursions. Don’t forget to bring a Yeti, straws, and sweet-and-low if you prefer it. Going back in 5 weeks so really like the resort. "

"everything"

"Excellent resort, beautiful beach, comfortable rooms, great service. Great service by the beach by Dalia. Great entertainment."

"反馈内容： The hotel is excellent! However, the restaurant service is extremely slow, and the road leading to the hotel is the worst I have ever seen. These issues significantly detracted from an otherwise great experience. I hope improvements can be made in these areas."

"The customer service and hospitality at the buffet and restaurants were excellent at this resort. They were all so kind and accommodating with my girlfriend’s gluten allergy. The breakfast buffet was phenomenal. The dinner buffet was decent but nothing to write home about. However, you have the option to book a dinner reservation at one of the restaurants. The restaurant food was absolutely fantastic. As for the amenities, there were three pools (one of them with a swim up bar). But I spent most of my time snorkelling at the beach. You can borrow a snorkel free for one hour and for a whole day for $15USD. The hotel room was clean for the most part. However, the bathtub was quite dirty. We requested the front desk to clean the bath tub and they told me that they will inform housekeeping. Our bathtub was still gross the next day. I guess they didn’t inform housekeeping at all. The front desk could’ve been better. Other than that, this resort was overall great. I highly recommend to everyone."