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"You can judge quality by the quality of sunbeds. And they’ve got nice ones. Also you can tell 5 star by the quality of service received especially during breakfast as they waft around tidying plates but unnoticed as subtle. Mix up with paying twice but resolved satisfactorily. Quality products in bathroom. Definitely would stay again and recommend "

"This hotel is very well situated - easy walking to the Cairns marina, esplanade and various top restaurants. Our marina executive room had a wonderful view of the marina and mountains beyond. Walking to the city centre is also easy. Our room was well serviced by staff who were very non intrusive. The facilities are very clean. Updating the t.v. to a smart t.v. to allow access to streaming channels would be a plus.The pool is in a lovely setting, but some form of water heating would make swimming in the pool in August more inviting. Overall though a lovely place to stay."

"Staff at reception were great."

"Clean, room ready well before check in. Helpful and friendly. Stores cases after check out with no issues. "

"The breakfast spread is excellent. Great options for all ages. The hotel is conveniently located close to most restaurants and stores. The esplanade is also a short walk. "

"Had a great stay with Madison "

"Three pools and 24/7 reception was very good. "

"Lovely central location, perfect for a night away and dinner out in the city"

"Excellent staff as always and a late checkout. Rooms could do with new refrigerators. Plus as a woman in the gym on her own it would be good to either have the walking machines face the door - or have mirrored glass on the wall opposite the door so I can see what is happening behind me and who has come in. "