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Hotel Kinbe

3.0 star property
Family-friendly Playa del Carmen hotel in Downtown Playa del Carmen with a rooftop terrace
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kinbe

Garden
Outdoor pool
Exterior
Exterior
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is AU$128
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft

Loft

Loft

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • 17 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace

Highlights

Terrace
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Individually decorated
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • 12 sq m
  • Sleeps 2
Rooftop terrace

The Palm at Playa

Pool
Hot tub
All-inclusive
Parking included
8.0 out of 10, Very good, (1008)
The price is AU$144
includes taxes & fees
10 Feb - 11 Feb
The Palm at Playa
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About the area

Map
Calle 10 norte entre 1 y 5 Avenida, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪100% Natural - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk

About this property

Hotel Kinbe

Family-friendly hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Kinbe provides a rooftop terrace, a garden and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Free newspapers, concierge services and tour/ticket information
  • Smoke-free property, a 24-hour front desk and beach towels
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually decorated, and boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and baths or showers
  • Daily housekeeping and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8 AM to 11:00 AM for a fee: USD 6.50 to 7.50 for adults and USD 6.50 to 7.50 for children

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 6.5 to 7.5 for adults and USD 6.5 to 7.5 for children
  • Airport shuttle fee: USD 120 per room (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kinbe
Hotel Kinbe Playa del Carmen
Kinbe
Kinbe Hotel
Kinbe Playa del Carmen
Kinbe Hotel Playa Del Carmen
Kinbe Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Hotel Kinbe have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Kinbe?

As of 18 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Kinbe on 19 Jan 2025 start from AU$127.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kinbe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kinbe?

This hotel doesn't offer parking.

What time is check-in at Hotel Kinbe?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Kinbe?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kinbe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per room applies.

Where is Hotel Kinbe located?

This family-friendly Playa del Carmen hotel is located by the ocean, within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Frida Kahlo Museum and 3D Museum of Wonders are just steps away.

Reviews

8.4

Very good

Rating 10 - Excellent. 332 out of 777 reviews" "
Rating 8 - Good. 274 out of 777 reviews" "
Rating 6 - Okay. 119 out of 777 reviews" "
Rating 4 - Poor. 31 out of 777 reviews" "
Rating 2 - Terrible. 21 out of 777 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Natalia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hotel is in a fantastic location, just a short walk from the bus station, restaurants, shopping, and the beach. The staff were very friendly, and the stay was comfortable and convenient. The only downside was the loud music that went on late into the night, but overall, it was a pleasant experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

mr

Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good experience. The service though are a little limited but it makes sense as it is in the heart of 5th ave.
Stayed 3 nights in Dec 2024

6/10 Okay

Hai Thanh, Santa Monica

Liked: Cleanliness, staff & service
The A/C was so loud and for some reason it is installed below the loft level where the bedroom is located. Since cool air travels down and hot air goes up. The bedroom temperature is quite uncomfortable. The hotel also offers transportation with premium charge between the hotel and Cancun airport but the driver was about 30 mins late picking me up at the airport. The room is not sound proof so be prepared to hear the street noise until 4 am.
Stayed 4 nights in Dec 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la atencion y el lugar es muy limpio ...nada que decir al respecto. El unico problema es que esta cerca de locales nocturnos si que el ruido exterior se escucha fuertemente e incluso puede ser impedimento para dormir.
Stayed 3 nights in Nov 2024

4/10 Poor

Iris

Staff was rude when asked for clean towels
Stayed 5 nights in Nov 2024

2/10 Terrible

JACQUELINE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The snell of humibity was terrible, they had to chsnge our room and in tnis one the water in the toilet wouldn’t stop running when you flushed it. Thus pkace needs works. I neverwanted to cone vack from vacation do quickly until the mojent I was in this place. Terrible
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Tereso, las vegas

Stayed 4 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good!!!
Front desk and the cleaning staff
Stayed 8 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

bradley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water in the shower. I can deal with but my girlfriend wasn’t too happy. The tv remote didn’t work. Not a big deal cause there is ton of nightlife. Fairly decent view from our room on We had a private Patio over looked the street and the gardenand also can see the beach that is about 1 block away Also the beds are a little hard side other than that we love the hotel.
Stayed 1 night in Feb 2024

6/10 Okay

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ANNA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and close to the beach. Staff very friendly and accommodating. Would recommend and will come back for sure.
Stayed 2 nights in Jan 2024

6/10 Okay

Dr.Luis

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
The staff was very nice. The safes didn’t work in either room, and it was only one lock on the door, no chain or any other type of locking the door when you were in the room. The stairs did not have a good handrail and they were tricky to walk up and down with luggage. The water pressure was not too good and the water was not too hot. my toilet would get stuck frequently. I actually learned how to fix it myself instead of calling them. If you like to watch TV, they only had a small TV in the room. The bed was very comfortable. The sheets were clean. The towels were clean. The room was overall clean just needed some painting, and , maybe a little bit of updating but it was pretty much like the picture show. I would stay there again for the money I felt it was fair. The location was excellent. It was one block away from the beach one block away from fifth Avenue, right in the center . Very safe area very open.
Stayed 4 nights in Dec 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were so comfy, room and shower and balcony are good. The room is good for the price, I did bring earplugs because I read previous reviews hotel is close to nighclubs. I slept very well with earplugs not sure without them. Hotel is nice for the price and location.
Stayed 1 night in Dec 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a PERFECT location. You walk out the front door and you are right in the middle of everything you need in Playa Del Carmen. You won't need a taxi ever, you can just walk everywhere. The room was perfectly nice and they clean it everyday. The check in was great and they took good care of us. The property is beautiful with a jungle vibe. The pool is beautiful, but almost an "indoor" pool the way it's set up, so we never saw anyone use it. You're so close to the beach, everyone just walks to the beach. A/C worked great. Hot water worked great. Bathroom was pretty smelly at times, but in my experience traveling to Mexico a lot, that's pretty common. Just ignore it. The hotel does have some noise from the clubs on 5th Avenue, but not nearly as bad as many because it's set back a little from the craziness. Bring ear plugs though if you're a light sleeper. Starbucks is right out your front door. The hotel offered roundtrip transportation from to/from the airport and they were very punctual and trustworthy. I loved my stay at Hotel Kinbe and would definitely recommend it and will stay here again in the future. Don't hesitate to stay at this hotel, it's a great option.
Stayed 5 nights in Dec 2023

2/10 Terrible

Eliana, New York

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you don’t mind getting a dirty room but being close to everything, this is your place. We received a room that didn’t even have a window so the smell of humidity was intense. The sheets were dirty (they changed them but those sheets should have never been used to start with). The floor wasn’t even clean and was full of sand, dirt and hairs from other people. The pool doesn’t get a ray of sun in the whole day. It says in outdoor but that’s not really true. We left before our booking ended. They said they would try to give us a refund for the last night but it was pending of Expedia. Expedia spoke with them on the phone and they refused to refund us for anything. Will never stay here. That’s for sure.
Stayed 3 nights in Dec 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good location, surprisingly quite for being located on the strip. Pool area is a bit run down and the toilet seem to have a hard time flushing. When we arrived, on our first morning there was no running water in the bathroom until around 7am. Not bad for the price.
Stayed 3 nights in Dec 2023

8/10 Good

Minerva

Liked: Cleanliness, amenities, property conditions & facilities
Location is great, staff is super friendly, property needs a little maintenance, overall it was a great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Tomasita

Stayed 4 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
Love kinbe
Lovely location but still quiet even though it’s busy everywhere. Comfortable bed , nice toiletries and great front desk staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, room comfort
Kinbe Hotel Playa del Carmen Mexico July 2023
Great boutique hotel which is a good value for its close location- close to the main strip of 5th Ave but quiet enough to sleep. Clean comfortable stay with the basics covered- air conditioning, hot water and a nice pool area. I have stayed here many times before and I am always happy!
Stayed 3 nights in Jul 2023