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El Paraiso Hotel Tulum

3.5 star property
Beach spa retreat, walking distance from Playa Paraiso
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Paraiso Hotel Tulum

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Interior entrance
Terrace/patio
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning
The price is AU$330
includes taxes & fees
5 Dec - 6 Dec

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds

Exclusive Bungalow, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Down duvet
Premium bedding
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Plasma TV
Premium bedding
Blackout curtains
Down duvet
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Living area

Diamante K - Inside Tulum National Park

Pool
Spa
Free WiFi
Restaurant
8.6 out of 10, Excellent, (700)
The price is AU$219
includes taxes & fees
28 Nov - 29 Nov
Diamante K - Inside Tulum National Park
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About the area

Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

What's nearby

  • Playa Paraiso - 2 min walk - 0.2 km
  • Las Palmas Public Beach - 6 min walk - 0.5 km
  • Tulum Mayan Ruins - 19 min walk - 1.7 km
  • Tulum National Park - 6 min drive - 3.8 km
  • Tulum Beach - 12 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬14 min drive
  • ‪Mulut Jach Ki - ‬11 min drive
  • ‪Templo Dios del Viento - ‬19 min walk
  • ‪La Fiesta Mexicana - ‬11 min drive
  • ‪Playa Pescadores - ‬8 min walk

About this property

El Paraiso Hotel Tulum

Hotel near Playa Paraiso
Located close to Tulum National Park and Tulum Mayan Ruins, El Paraiso Hotel Tulum provides free continental breakfast, a beach bar and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and free beach cabanas. Treat yourself to a deep-tissue massage at the on-site spa. The on-site Mexican cuisine restaurant, El Paraiso Restaurante, offers brunch, lunch, light fare and ocean views. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Free bike hire, a free beach club on-site and tour/ticket information
  • Concierge services, a front desk safe and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at El Paraiso Hotel Tulum include comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch plasma TVs with satellite channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Paraiso Restaurante
  • Vegetariano Paraiso

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property is located in Tulum National Park. The listed destination fee comprises mandatory park admission fees, collected at the main entrance of the park. The main park entrance closes at 4 PM; guests arriving after 4 PM will pay park admission fees at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cots are available on request at the property

Payment types

Important information

Fees

The listed destination fee comprises mandatory park admission fees.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at El Paraiso Hotel Tulum?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at El Paraiso Hotel Tulum on 5 Dec 2024 start from AU$330.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Paraiso Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Paraiso Hotel Tulum?

Self-parking is free at this property.

What time is check-in at El Paraiso Hotel Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Paraiso Hotel Tulum?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is El Paraiso Hotel Tulum located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within 1 mi (2 km) of Playa Paraiso and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 mi (5 km).

El Paraiso Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 80 out of 114 reviews" "
Rating 8 - Good. 23 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 4 out of 114 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach hotel.
I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.
Stayed 1 night in Aug 2024

8/10 Good

Jose, Weston

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.
Stayed 1 night in Jul 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full day and night at El Paraiso
Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.
Stayed 1 night in Jun 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and pleasant. The room was clean, comfortable and quiet. The beach location was very nice. Could have stayed longer.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but hard to move around
The beach is spectacular and it feels special to be right in the national park. Good food and good service. I was dissapointed to learn that even though the hotel only has 10 rooms, the beach area is public and they actually rent beds to people that are not staying in the hotel. I was looking for a more private experience. However the service was great, and the food and the beach was gorgeous. They dont offer dinner and its hard to move around if you can’t bike or didn’t rent your own car. Taxis are very expensive in Tulum. So sometimes getting dinner was kind of a feat. If you stay here or in the national park, make sure to have your own way of transportation.
Stayed 5 nights in Apr 2024

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Solitude
The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.
Stayed 10 nights in Jan 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.
Stayed 2 nights in Jan 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Wonderful personnel but crowded and loud beach
The staff working in this hotel is all fabulous! the most helpful, friendly and efficient people that one can hope for. From the people at the reception to the cleaning and gardening staff, they all are willing to help all the time. My husband and I cannot thank them enough! This is a very small, no luxuries hotel. Since it is quite expensive for a 3-star place, I was hoping that we would be paying for peace and quiet. It was not so. They have a beach club, where anyone who pays for the day can use the beach beds, umbrellas, bar, etc. This means that, even in this small hotel one finds big crowds of boisterous people on the hotel's beach area. If you think that you are paying prime prices for a boutique small hotel with few people, think twice before booking.
Stayed 11 nights in Jan 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Property conditions & facilities
Everything was perfect! It’s truly paradise.
Stayed 1 night in Jan 2024

6/10 Okay

Irene

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff of great! The reason I would not return is the accommodations within a secluded location. The restaurant and beach and beach club close at 6:00 pm and everything is far . So if you’re hungry or want a drink you need to take a cab somewhere. Also our rooms toilet began to randomly bubble and smell like strong sewage this happened twice during our stay .
Stayed 4 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cevat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.
Stayed 4 nights in Nov 2023

10/10 Excellent

Wesley p, Saratoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing the beach was the best. The beach club restaurant could have a bit more for selection on the menu but overall this was 👍
Stayed 9 nights in Sep 2023

10/10 Excellent

Joe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was perfect. The staff were very helpful! Especially the reception personnel. The rooms and grounds were always clean. The food was on point!! Perhaps the only minor issue is the lack of access to food after 6pm. Though this is temporary due to the construction, the staff was always ready to help in any way. They literally went above and beyond to accommodate. I’m grateful that we decided to stay here. Looking forward to returning when we visit again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room, beach easy access and views. Hope they can serve dinner some day.
Stayed 4 nights in Jun 2023

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing and the beach location was exactly what I was looking for during my stay in Tulum.
Stayed 4 nights in Jun 2023

2/10 Terrible

chantal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraiso Beach -3 night stay with family
Beach front property, facing east so you can watch beautiful sunrises! If you like a little quietness and low key stay, this is away from the town center. Beautiful location. Thera a lot of construction happening in Tulum and it was a little hard to find the entrance to the hotel. It is actually located inside the National Park and walking distance to the Tulum Mayan Ruins. We stayed for 3 nights with my family of 5. Breakfast was great and free!
Stayed 3 nights in May 2023

10/10 Excellent

Roberto Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very safe and quiet, eco-friendly, nice place to stay
Stayed 3 nights in May 2023