Luxury Hotels & Resorts in Playa del Carmen from AU$253

"The hotel is perfect for everyone "

"Everything about this hotel was great. The staff were exceptional. Special shout out to Alejandro at the pool. We went with a group of 16 and always made sure we had what we needed throughout the day and made our experience great."

"Easy access to Xcaret Park"

"Excellent "

"Friendly staff, very convenient Family concierge upgrade that provides ease of mind for families "

"The transportation from hotel to airport had a problem, because the drivers aren’t able to enter to the hotel lobby to call the passengers and some passengers need to take taxis. In my experience. I was in the Lobby one hour before the pick up time and never the driver call me, when I going to make complaint the representative person of the transportation company told me that the driver filled a no show report with the name of bell boy completely false. I was lucky the a bus from other company accepted ride me to the airport after transportation company request for solving my problem. "

"My room is in the quiet side of the resort, the food is OK and it’s pretty safe. You see some wild animals. The beach is not swimmable You need to walk for 5 minutes to the family resort if you want to swim in the beach, they have a lot of swimming pools I pretty much enjoy staying here."

"This property was amazing! It was immaculately manicured and staff was so kind and helpful. Room was beautiful and they even had 4 pillow choices. Ac worked great and despite high humidity room still smelled fresh. Absolutely everything was included without hidden charges. Long Hyatt club sales pitch but not a bad deal if you travel a lot. Not much night life but if you are looking for the quiet couples time and a beautiful place to read your book, this is the place. We enjoyed all the restaurants but our favorite was Hymatsu. Whether you ordered ala cart or hibachi some of the best Asian food we have had. Best sushi we have had in a long time. Loved that you did not need reservations. Highly recommend!"

"Very nice would recommend to everyone "