Family Hotels & Resorts in Puerto Aventuras from AU$89

"Wonderful staff! Amazing pool! Adrien server/bartender was great. He was welcoming everyday and kept our drinks full. "

"We loved staying here. The staff are so friendly and work hard to please each person. Our favourite tram driver (Martin) always greeted us with the biggest smile and always asked how we were doing. The performers put on stellar shows each night. The rooms and grounds were kept clean. Overall an excellent time. There is something there for everyone to enjoy! We would love to go back. "

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"Definitely recommend this property. Enjoyed excellent food options on the buffet, friendly and accommodating staff, spacious room with stocked mini fridge. "

"We were genuinely impressed! We have been to many resorts and truthfully this was one of our favourites! I have a life threatening allergy to some foods and they were so helpful! The chefs even came out to meet me and they made an allergy card! I was truly grateful! The food was awesome! We also loved snorkelling and renting a golf cart! So fun!!!! The only thing we didn't like is that we paid good money for two rooms of equal value ( the second one for our adult kids). The second room was not nearly as nice as our first one ( even though it cost the same). The door wouldn't lock and it was clearly a lower scale room. We requested a change and they said we would be without a room for most the day ( between 11am and 3) in order to swap, so we settled. Other than that, the resort was amazing!!!"

"Lo recomiendo 100%"

"The food was great both the buffets and the ala carts were wonderful we tried both rodizio the brazillian bbq which was fantastic and brasserie twice. We enjoyed the food but the service was top notch we got to know our server at brasserie Roger who our kiddos adored and was very accommodating. The resort is big especially if you visit everywhere so there is a bit of walking involved which we didn’t mind but others may want to be aware of (this of course depends on your room location) using the bud is very helpful. Had a blast and it was all wonderful the ground were clean the food was good the staff were top notch I can’t say enough nice things and can’t wait to come back"

"A quick getaway great location. My ocean view room was perfect Service was stellar. I definitely go back."

"Everything about this hotel was great. The staff were exceptional. Special shout out to Alejandro at the pool. We went with a group of 16 and always made sure we had what we needed throughout the day and made our experience great."