Winter Garden Theatre Tours and Activities

Great location (right in the heart of Chinatown and Little Italy!), amazing staff (provided helpful directions and recommendations and fun stories), free coffee and fresh croissants in mornings. We had two rooms one upstairs and one downstairs. We loved the little sitting area outside of the first floor room. Just enough room to sit and enjoy the sounds of the city. Subway access and walking to other spots around town was easy and there was a lot to see and do in the area.

I don’t like that they’re too so close by that they get confused and get dropped off at the wrong hotel

Whilst the hotel is of good quality and we had an enjoyable stay, I'm not sure it hits the 'luxury' level claimed. The room was perfectly clean, although not terribly large and the bed was really good, and the housekeeping was very good and efficient (as was reception), but what hurts is the ridiculous Resort Fee. This is "justified" to take account for the wifi (which went down for several hours one morning), water in the room (really??), and the gym. Given I expect most people who stay do not step foot in the gym, its hard to accept these "reasons".Oddly no tea/coffee making facilities either in the room. The location is however great, right by Times Square, so ideal for theatres and plenty of restaurants and bars, but still nice and quiet (we had an inside room which was fine). We were able to check in a little early and as we were celebrating a birthday, they did provide some treats (eased the pain of the ridiculous Resort Fee). We thought however, the price was high and it didn't really hit the 'luxury' level claimed, but it was all very clean and the staff helpful and pleasant. We didn't eat there, but the cafe on the ground floor was ok....even if it was expensive (2 coffees and a danish and a roll came to $33, but NY is very expensive). The rooftop bar was lovely, waiting staff really helpful, and blankets were provided for the evening chill. All in all, I'm not sure we'd say we got great value for money, as you don't spend much ti